Just received this after sending another scathing email expressing my FRUSTRATION !!!
ps..I Had received a Tracking #, stating USPS was Waiting on the Item, but, had assigned a # !
My order # was 20813590
Hi Ron,
It's Mary again!
I completely understand that you'd believe this is just another excuse with USPS, I'm so sorry that our past mistakes with this release have caused our AirVape Family to lose trust in us, but I promise you that USPS picked up your order Wednesday evening, July 29th, 2020. I have a confirmation email from USPS that the packages were picked up from our warehouse and dropped off at their facility. I talked with another supervisor at USPS continuously trying to figure out what is going on with these packages, if they may have been lost or stolen, if you could imagine how devastating that would be for our company as we had shipped out many orders the same day as yours, which none of them have been showing any further online updates... USPS informed me that it could take 8-10 business days at this time for the online system to show any further updates because it's very likely that all of those packages that were picked up Wednesday evening are currently in transit, but were just never scanned in at the facility. I'll continue to monitor your tracking every day, we will figure this out and you will have the Legacy in your hands very soon!!
Thank you so much for all your time regarding this.
All our best,
Mary and The AirVape Team
Tel. (424) 293-3336
Fax (424) 500-8616
Los Angeles, CA 90034
AirVapeUSA.com
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Im wondering if the Senate passing S 1253, banning USPS from shipping ecig devices might be affecting anything.
Its Not Law Yet !
If it passes gonna cost a lot of Artisian shops Lots of Extra money to use UPS, etc !