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Lets give em the benefit of the doubt. Maybe the phones and email have been down for 6 weeks. All is well that ends well. TET has the highly regarded vape back, we got our money back, have had a good working vape for the last 4 weeks, and my Son is sitting here smiling and waving to Zippy or...

I agree with your post 1000% I don't create problems for anyone. I order my stuff, I pay for it 100%. I never screw anyone. We are senior citizens, have lived a long productive life, never screwing anyone over for anything, not 1 cent. I do not want to cause problems here,as I have already...

Hi, yes, that sounds awesome. Is there a link to this cool thing you speak of? I think you meant $ back, not backing. Honest mistake. Carry on. :-)

I am happy to report that my issues with the Cera from THermoVape.com has been fully resolved. I would like to thank Canada Post, and my Credit card Company for helping us with the Tech Support issues we were having with our Cera. I got one mail from Zippy or Zeffy or whoever that guy is...

This has been

MOD said do not talk about it. I will post once I have resolved the issues. I am trying not to get banned before I can post how I got a solution to this problem. After I post the solution,I will ask the Administration hereto remove my account.

Tweeks, don't be sorry, accept my apology if I have been harsh. I am pretty sure I wont need much luck to resolve the issue, but thanks for the support :-) Yes, my loss ,you are 100% right. Can you explain how to cut ones losses as a company? Enlighten us, your obviously very knowledgeable...

Pakoli, I will attempt to get this matter fully resolved at the postal office tomorrow morning, it may require a phone call shortly after, and if I can get it resolved, I will come back here and explain to others how a resolution was achieved. Thanks for the advice, its good advice.

Yes, my husband is way to pissed off at this point. 6 inches by 1 inch, and in ceramic, is to much $ for that piece of material to just sit around. Maybe if it was solid silver it might be somewhat worth it, but really, silver is so cheap, even if it was made of pure .999 silver, it would be to...

I did not have to "keep trying" to place an order. Nor did I have to "keep trying" to get my money into their hands. I sent a mail on Friday when I got this half baked bullshit, and again on Sunday night advising about the dead charger and intermittent switch. Balls now in TETS court. No...

What would most impress me at this time is a 20 second e-mail saying got your concern, will advise ASAP. 5 days ago I got a half baked order that was missing crucial parts to make this $500.00investment work. Are you kidding me?

You guys need "training" on how to look after the customer after you have the $, STFU about retaining screws and the like, they wont keep the company a float, looking after cash paying customers before they do a credit card reversal and send you back a box of parts will keep your company afloat...

Seems to be a lot of unreceptive stuff coming out of TET lately. My Husband wonders if they are not in financial trouble and is pressuring me just to send the whole thing back to them. Just got off the phone with our credit card company, who advised that they will issue at FULL refund of our...

Never heard from them (TET) today regarding my missing parts and defective products. I hope they do not spend the $ I sent prematurely. Friday is fast approaching.

Yeah, nothing here today either. My clock is ticking and it has finite time. I would think by Thursday is not unreasonable, on Friday the whole shooting match goes back and a call will go out to my CC co. $500.00 desk ornament will only happen so long.

Oh yes, I know that CBSA can flub things up royally. Still waiting for a reply back from TV.

Hi It would be to much for me to bear if I was to believe that on top of stealing $ on import duties and taxes, that they (customs not TV) would actually steal the products to. Besides the box was sealed and has a sticker saying unopened. The switch does not make contact at times, you sit...

24 Hour review. (There will be another 30 day and one year review. (God willing) Hi From Alberta Canada. Received Cera with LL in stainless yesterday. Medical marijuana user, 51 male, only discovered as medicine within last 12 months. Here is what I ordered. Cera SS with LL core. Battery and...