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Cracked body is due to my misfortune. I would never blame a company for my own accidents. Its fallen from table height a couple of times onto hard wood floor. It cracked and the heating element got exposed. But it fit snuggly back in. They do not crack easily unless it falls on any hard material...

It was opposite on this piece. I had a 2 foot bong and it filled with vape really fast and combustible at 6-7. I got this new pipe from hemper but I need 8-9 to get a draw. The enano cracked from a large fall but that's my fault. Could it be the amount of percs?

Tried two different ones. Checked the battery on my luc charger and tried the usb one too. One of them was obviously dead. The other one charged fully put it in my grasshopper, and it worked well. Also the device does get hot so but it doesnt reach the herb for some reason when i try to draw...

I love the enano best desktop vape. been using it since 2013 . I have found that my enano temp on 8 or 9 is what I use for this new piece. It doesnt even combust, must be the heating element on its last leg. If there is another reason for this let me know, could it be that different water...

Yeah waiting 6 months for repair of an rma'd device. Yeah thats bitching. Receiving a product that was in the same condition as I sent it. Yeah their quality control is useless they basically got my device and reshipped it without a looking at it. Thehopperio team has not helped or been...

Ya whatever guyonthecouch. You think them playing oo im a small company card is the reason to leave og backers without any legal recourse. Offering a fraction of the price for this new vape. Let's push all these people waiting for months under the bed and let them wait even longer because of...

Sorry new website.** Whatever I've just never have had a compliant or positive response from them. I do think they need to go out of business. I hope they do that is all

They claim this excuse in 2021. When they never talked about it in 2020. Why now. I'm not saying covid is fake, they could of claimed this in 2020 when people were dying much more frequently. They want people who backed the company to wait 4-6 months. I'm fucking in Colorado. Then they shill me...

They push og backers and request to the end of the line now claim a 4-6 month waiting period ,Covid delay sorry I'm not going to wait 4 months for a product that never worked. Never worked They lost my trust and everything im saying is 100% true, there are plenty others will follow suit. I...

Can I take this small claims court? , we really need to sue this company.

At the same time I bought that garbage I bought an enano. Been virtually on for the past 6 years, had 100000s of bong rips, still functioning

Got it back..

Battery from ghb1 dead battery. I didn't get a report of what was wrong with it. If it was a dead battery at least replace it or call me and let me know what needs to be repaired. This company probably worse company to deal with. Focus V Carta replaced my unit and atomizer free of charge. 300$...

Hopper doa. When being repaired.

DOA. Sent me back the same grasshopper. Not working.

It was the red / blue flashing bug. Didn't work, made the little 3 tick sound like it was trying to heat up. I don't have any faith in the company in general. I received their first product worked for only 2 months. I've had my enano for as long as the grasshopper has been out. I hope I come...

I sent mine in to be repaired last week. Then got an email earlier this week that my unit has been repaired and is being shipped. Howd they get my unit back to me so fast? Or they said fuck it heres a thehopper.io . I'll keep you guys updated. This unit was one of the first units then it died...

how fine are your guys' grind. when i used a really find grind like mflb finishing grinder it goes through the screen lol and the screen sometimes gets clogged. should i just go with my small case and thats it?

i combusted like a week ago. seeing that red glowing figment in front of me just made me gasp. i still cleared the chamber

does it matter if i grind the flower really fine into a powder. or just i regular grind