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I've had nothing but excellent service from August and I feel pretty confident recommending him. He did miss my delivery date pretty bad but he was up front about it and upgraded my nail and coil for free due to the wait. I do wish I had more control over the unit but it's pretty robust and the...

Got my KubeOne a few days ago. Its pretty awesome. Needed tech support at 10:00, sent August an email and got a response back pretty quickly. I know he just hired a customer support guy as well. Couple of notes to maybe help people that are dumb like me. The QR code you have to scan to...

This isnt an AugustHaus thread so Im going to keep this brief. His paperwork says he has sold somewhere between 500-600 unitTs. I know he just scaled up to handle more production due to demand. He just hired a customer service rep. His customer service is off the hook and hes a nice guy...

My Kube shows up tomorrow. August must be doing pretty well. The literature said he has sold around 400 units. Excited to get this device.

There is definitely a crime here. I mentioned that a few pages back. It just up to someone who is actually owed something calling the police in their town and filing a complaint. With the new owners backing out due to some undisclosed debt, I just cant see the ship ever righting itself again.

Wow....... The plot thickens..... So now this turd is back on Liz and Ava? Once again, for all of you guys left holding the bag, please explore any options you have for a refund even if it means charging back against Paypal. They'll close your account but at least you'll get your money back...

Still waiting on my unit. August said he expected to ship it Wednesday but I havent seen any tracking info. Hopefully it shows tomorrow. Hating life without a good controller.

I didnt have any issues from my unit but I expected features that were never delivered. I wanted the mobile app. I wanted to dose tracking function. I wanted all the numerous nail tunings we were promised and never got. Basically, I sold my unit because I was lied to. As much as I talked to...

Honestly I sold my unit. I got tired of the same old song and dance. I would be very careful about updating anything. I wouldn't want to be the guinea pig.

Same story, different storyteller.

Any working coupon codes for NV right now? I know they send one with every order but I just moved and dont have any of that paperwork handy.

Yes I'll try closing the air down some and see if that makes a difference.

Im having zero luck with the modpod. Im running AF and have set up TC mode using the supplied values and Ive tried it in straight wattage starting at 20 watts and going to 40. Ive yet to get any vapor out of this device. Any idea what I might be doing wrong?

I have one of these. Its great for traveling. Its not near as good as a real enail but when you dont want to pack up your whole rig for the weekend, its a good substitution. Just make sure whatever mod box you use has got some heft to it. Its kind of a heavy piece with the glass on it.

I feel like Im a little behind on my mod box game since I havent been using my DTs lately. I have a Evic VTC Dual, a Cuboid Mini and a eLeaf Nano... Im not opposed to buying something else to run this beast but like I said, Im behind the times in the firmware game, mod selection, etc. Whats...

August is sending me the 30mm one. I would recommend getting in line now. Im almost 5 weeks in and I spoke with August yesterday and he said its still going to be another week. Customer service is top notch. If the device is half as good as the customer service, its going to be a real winner.

Well, and I hesitate to even mention this but with the amount of money we're talking about here, law enforcement can and will get involved. Had they sent anything it would be a civil matter. Since they took money and sent nothing, it's criminal. Hopefully it doesn't come to that and the new...

I'm sorry for you guys. I suspected this was coming for a while. Ava quit replying to my PM's a long time ago and I knew at that point the ship was sinking, I just didn't expect it to be that quick. I've seen this exact same thing happen to others in another arena I frequent and I ran my own...

Maybe... I am hoping they open source the code. I think it's the quickest way to get fixes done and features added. Look how far the mod box firmwares have come in such a short time.

I have to wonder if Liz is being kept on to maintain the codebase. If not, it's going to be many months before a fix is released.