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If you return your unit to S&B because of the broken plastic they will replace it for you under warranty. You will have to send only the heating unit back and will be sent a brand new Cooling Unit with your new unit. Make sure you ask for a free shipping label to be sent to you otherwise they...

Wow. That is epic. 350 hours! S&B sell replacement cooling units that come with a mouthpiece. Otherwise if the CU isn't broken you can buy the mouthpieces separately.

Hey mate. The Diggers brand ISO from Bunnings is fine, it is just expensive. Jaycar sell ISO for $10 per 500ml. You will know if you have ISO that has perfume in it as soon as you smell it.

Some people on here lately have said that S&B has sent them a replacement unit and shipping label before they have sent their defective unit back.

Hey @mightyhigh Can you PLEASE let us know the username of the seller that sold you the fake unit at full price so that others can avoid being ripped off? This is the kind of information that we need in this community so that we can look after each other.

Your posts are so hard to read.

The new casings are cracking also. I always take my CU off as soon as I am finished. It allows the unit to cool down a lot quicker.

ISO soak. Then make edibles from the reclaim. Then hold on to the couch.

That sucks mate. eBay has definitely done the wrong thing there. Try sending EBay a copy of the pictures from S&B. Also try contacting PayPal and lastly file a charge back with your credit card company. Can you please let us know who the seller was so that others know to avoid them?

The mods told me that as Storz and Bickel do not participate in online forums then they cannot reply to what has been posted and as a result emails from S&B are not to be posted here. I asked permission to post an email back in January that had pertinent information about the flaws that were...

What did the seller say when you contacted them? A guy on Reddit bought a fake for full price from Ebay and was refunded. I have gone through two chargers, they last around 2-3 months each. I now own a backup and a car charger just in case. Double post. We aren't allowed to post emails on FC...

S&B put photos on their Facebook page last week showing the difference between the original Mighty units and the fakes. They claimed they were made out of suspect materials. The pics are below: http://fuckcombustion.com/threads/the-mighty-by-storz-bickel.16000/page-161#post-822152

I have had the same experience with the liquid pad. I posted about problems with the taste of the liquid pad on Reddit and was told that I was liar. I was told that a simple soak in ISO will have it as good as new again. Unfortunately this is not the case.

They say they do but a guy on here a couple of weeks ago checked with them first then bought the unit but they sent him one of the older models even though their site says they are shipping the new units. I'd say triple check with Randy himself first. Also ask for the FC discount.

I never remove the bottom screen and don't notice any difference when changing from a 3 month old unit to a brand new one. Keeping the Cooling Unit clean plays a huge part in keeping the device in working order. If you don't want to wait for the Massdrop to end then hit up Puffitup and ask for...

Does yours fall out when you rotate it? @Pyr0 bought one of these and told us not to bother as the mouthpiece falls out when you try and twist it down due to a design flaw.

You need to add the item from the front page and not the direct link. I told Vapefiend about the issue and they said it was a problem on my end.

Sounds like it was poorly designed :(

Yep. The HipVap was released recently: http://hipvap.com

That sucks. Mine is on its way over from the UK. Did you use the same foldable stem we are talking about or the repurposed MFLB stem?