I was thinking more along the lines of things like the dotLeaf, or yes, the TM. Box mods do have upgradeable firmware, but that's not specific to Tubo, for example Arctic Fox or Red Panda.
Yeah, I wondered about the wisdom of just rolling changes into production. Wouldn’t it make determining problems with returned devices more difficult? Or maybe not if they’re just replacing RMA’d units anyway…
I recently bought both the WPA and glass mouthpiece and want to break them down for cleaning, but I am having a hell of a time getting the rubber piece to come out of either of them. Are they not meant to be disassembled?
I think there's a big difference between a package getting lost in the mail and sending out a piece with a glaring defect. This is not a case of "shipping angst" and I think it's disingenous of you to claim otherwise. I think I've made 3 posts critical of my customer experience with Gooroo...
I have an OG, but I don't use it that much. I don't like that it forces you into finishing a load at a sitting. Or at least it forces me; I'm not happy about the weed cooking in there when I'm not drawing. I get around this to a certain extent by half-packing caps so that I'm ok with finishing...
Speaking of Gooroo, I sent off Ol' Bloody Neck last Friday and sent an email informing them therein. I received a reply that afternoon saying they were in the process of remaking it and I should give them a couple days and they'd ship it by Monday. Today is Tuesday and I've heard nothing since...
I got the WPA from 420EDC and it’s in stock at the moment. They also carry the glass mouthpiece.
https://www.420edc.com/xmax/xmax-v3-pro-glass-14mm-wpa/
Ok, I just got off the phone with her, or at least I think it was her. They’re sending a return label and as soon as UPS gets it for shipment they’ll make another and send it out. I just tried scrubbing it off with iso and a scrubber sponge. No luck. But then again I shouldn’t be trying to get...
So my inline bubbler arrived from Gooroo. Really beautiful piece, I see why you all love it.
EXCEPT
there was this stuff on the neck:
At first I thought it was in the glass, but it appears to be on the outside of the neck just below the mouthpiece. I put a piece of paper towel in there to...
I got my amethyst/rose gold/amethyst medium yesterday and the only defect I can find is a very faint circular mark in the bowl. This really is a great deal.
I was using this stem (in blackwood) in my bubinga custom Z, After a hit or two I tried to remove it to stir the herb. As I tried to loosen it the glass insert in the Z came out of the wood sleeve. Had to send it for repair.
So I just got off the phone for the third day straight calling Gooroo for any information on the order I placed 18 days ago. I have yet to hear anything from them. I have left my name, phone and order number and a request to call me back. Nobody's picked up for days, just a recording. The...
Well, I hate to distract from the gloryhole "discussion," but I'm wondering how long it takes Goo Roo to fulfill an order. I ordered the large inline on 11/21. I replied to the "Thank you for your order" email asking for no logos and that the slits on the inline be on the bottom. I got no reply...