Greeting fellow Cloudlings! I am so pleased and stoked to see all the videos that have been posted. Some of you have sent me PMs with some crazy videos that have yet to be released, can't wait to see the finished product.
Before I forget, there were some questions about the wattage that the...
Yeah, ended up closing the closet door while the SGW was still in the way. My heart dropped when it happened but I try not to be too connected to material things but yeah, that one hurt a lot.
@NYC - those are just different HydraTube configurations we've been playing with. Mostly with...
LD! Glad your name came up on the list before your birthday! I think you were one of the first people to personally contact me when we started this venture so really happy to see that we pulled your name just in time for the big celebration. I'm looking forward to lots of videos with your kick...
I don't think that an ice cold HT would affect the base unit's ability to vaporize but I do think that whenever cold glass meets warm glass, thermal shock could take place...
This isn't the best workaround but it does work, getting something like this would help with the melting issues...
QUICK IMPORTANT NOTICE
I know everyone is really, really excited to get their VapeXhale Cloud but we must nicely ask our loyal customers to not try and sneak into our shopping cart with their old logins and passwords. Each person that tries to sneak in puts us back about 15-20 minutes and...
@greystroke
@lepstadder
We will look into both of your warranty registrations to make sure it is in the system. Will update thread shortly
@eonblue
@bl4ze
Thank you so much for those two videos. I was already enjoying my Sunday but those two vids made it that much better :cheers:
Although I had routinely left the beta Cloud units on for hours (sometimes days) at a time, I think with all things that have a heat component, if you want it to last as long as possible, turning it off when not in use can only help.
@bl4ze - would love to see some pics of your EFS if you...
I've been filling them about 50% now. Previously, I had been loading it up to 75% full but I found that the airflow is just better at 50%. All personal preference but I think 50% is my sweet spot.
Don't worry about your lungs Carbon, I was taking the biggest hits I could take for the sake of...
In the interest of fairness, if someone doesn't use their invite to order their Cloud, we will give the next unit to whoever is next in line. Now, if you purchase your Cloud and want to sell it to another member, that is completely up to you but we will not be allowing people to transfer their...
Another alternative is to put them in boiling water. This is for people that are just super anal about keeping their stuff clean. FWIW, I usually just rinse and go.
@Jackstraw - so happy you are enjoying your new toy. CloudStation had to be pushed back so that we can push out more Clouds...
@rhygin - The shopping cart for whatever reason is not configured correctly. We are working on it as we speak. Sorry for the delays but we will reach out once it is fully tested and ready to go.
On another note, the official VapeXhale instructional video, thanks @troi for producing the video :)
Just sent you an email but looks like the same problem we had with our Canadian orders. Our team is making adjustments so that it will accept international orders and will reach out to you when completed. Apologies for the delay.
Greystroke - The same thing happens to me sometimes. During...
We hear everyone loud and clear but as it turns out, it is currently not an option for us. This was brought up last November and we have been investigating different ways we can utilize USPS with our existing system but it will take quite a bit of customization that our fulfillment center is...
Rhygin - I looked through the old emails we've exchanged and apologize if we left you hanging. If I recall correctly, you are located in Europe. Is the only shipping option Express for you? We will have to do some analysis for you as we do not come up with the shipping prices, we simply...