We do our best to get back to all of our customers in a timely fashion. We are sorry you didn't receive your package and would be happy to make it right. Can you pm me w/ your order number for the 5 atomizers? Thanks.
Sorry about that Meeem, You should now have tracking for your atomizers.. in the future contact us through the website contact form for any issues you might be having as those get answered daily. Thanks
I'd be happy to replace the globe for you or send an extra o ring. I also don't really know enough about the e-liquids too answer.
the glass globe breaking is not covered under warranty unfortunately, but your heating element is..please contact us through our website.
Our original atomizer was low resistance and nichrome, The problem with the lower resistance coils used w/concentrates is that it gets too hot, thats most likely what that burnt and electric taste comes from on other pens on the market. Our high resistance titanium coils is why you get that full...
It takes longer to heat and doesn't get quite as hot so theres no combustion or burnt taste..Same flavor as the ghost+the cooling effect of the globe. It really is unreal how good it tastes!