Did the whip melt, is that what you're saying? Unless there was an errant piece of plastic on the heater by accident I can't imagine how this could happen. Please explain. And good luck!
I recently returned herb -- twice -- because the weed wasn't exactly up to my standards and because the AVB turned yellow or orange. The MJ was (supposedly) top shelf Sour Diesel and White Rhino but it smoked like a more commercial grade to me so I returned it. The first time the Dispensary...
That's my main beef with the cyclone bowl. If I were to redesign it, the herb would be closer to the heating element, and the bowl would be longer and thinner. I find that fine weed from the cyclone bowl sometimes clogs the elbow.