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We recommend cotton swabbing all induction cups after each use to extend the life and flavor of these parts. You may use a torch to clean the quartz cup completely. DO NOT torch sapphire cups as this may cause them to crack. As long as you are cotton swabbing after each use, both of these cups...

Switch Sapphire Induction Cups are live now on our website. We also added new color changing Decanter Carb Caps. Let me know if you have any questions. I hope everyone has an awesome week!

I will see what we can do. Thank you for the feedback and support.

Labor Day sale ends tomorrow. 20% off site wide. New Switch Decanter Cap and Switch Bundle available as well. I hope everyone has a great weekend!

The Switch is very efficient when extracting all the compounds from your materials. We recommend starting low on the temp and working your way up. Lower temperatures will definitely be easier on the throat and lungs (minimal coughing). The FC community can probably chime in as well about their...

The main reason we take this approach is to avoid vapor traveling past or around electronic parts. With the Switch, the vapor only passes through glass, similar to traditional rigs. There are no exposed electronics, so this helps with longevity and overall function of the unit and allows us to...

Switch Ball Rigs are back in stock!!! We currently have 20% off all Switch accessories, minus the Directional Cap, until the end of the month. The Switch Unit won 1st place Best Glass at High Times Cannabis Cup SoCal. The Switch Directional Cap won 2nd place Best Glass at High Times Cannabis...

Unfortunately, I can not give accurate advice on 3rd party parts, but I would definitely try Crystal Mode with this insert. The inserts usually take a little longer to heat correctly.

Ball Rigs are back in stock and all pending orders have been fulfilled. Thank you for your patience. Let me know if you need anything else.

Shoot me a DM and I will hook you up with a discount code. May your old glass attachment rest in peace.

Howdy again. I wanted to check back in and make sure everyone is enjoying their Switch units. Please, feel free to ask me any questions that you may have, I am happy to help. Furthermore, we are working on a few new accessories/glass attachments as we speak, but we are pretty hush hush about...

The standard modes are preset temp settings. I would say the 3 lights in standard mode are about 600 degrees. We do not have exact temps for standard mode, but we do have a temp guide for advanced mode. Feel free to check it out with the link below; https://www.instagram.com/p/BuARlYRHMvs/ I...

Well you are in luck. We have a special coupon code for customers who missed our sale. Feel free to use the code SPRING420 to receive 20% off your next purchase on our website. This code will not work with our new Switch Directional Cap, but it does work with the Switch Kit and all other...

Now I am intrigued. I know you are "at a loss for words", but do you mind elaborating? We love to hear detailed feedback from our customers. Happy Dabbing!!! :ko:

We recommend filling the Ball glass attachment just above the bottom chamber. Photo for reference. https://ibb.co/599yS2f We recommend slowly spinning your Directional Cap while in use. Long slow drags for best results. You can use your finger to adjust the flow of air by slightly or fully...

We do not promote this temp guide as it may not be completely accurate. We refer to them as heating profiles because the temperature may vary depending on cup and/or material used. The temperature guide is pretty accurate, but not exact at this time. We recommend finding the best profile that...

Thank you for all the detailed feedback. Lets go from top to bottom here. We are working on updating all of our support pages as we speak. The website should reflect our Knowledge Base shortly. My team and I created the Knowledge Base to help out on the Customer Service end. We are working on...

Thank you for the detailed feedback. I have not heard of this issue in the past. Most customers use the directional cap without the new seal. The Directional Cap will usually seal off the heating chamber completely without the need for the seal. Unfortunately, I do not have any solutions at this...

We will have more Switch Ball Glass Attachments in stock soon. We are expecting them to arrive within a week. Please, use the link below to be notified by email when they arrive. They will definitely be in stock before our sale ends. Thank you for your patience...

Our 4/20 sale started yesterday and is active all month long! Special Switch Bundle price and weekly deals until the end of the month. Happy 420.