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Please check your system mail. Thanks!

I use my SpaceCase to produce a medium grind. I think larger and looser is better for convection. I do not tamp. That magnet draw pipe on my unit is really loose and keeps wanting to fall out. I have caught it quite a few times. Am hoping it eventually 'sticks.' That glass work with the...

I wish I had placed a note in my RMA package back to California but I have since left two notes on the RMA system S&B uses asking to upgrade to the Mighty. I believe S&B wrote to me there it will consider my request but I have not yet received an invoice. S&B is probably waiting to ascertain my...

Good morning. How does the Mighty fare with respect to its battery lives and its power connector, esp. relative to the Crafty? I have returned my Crafty to S&B for a second time due to poor battery performance and a faulty/shorting USB connection and am wondering if trading up to a Mighty...

I cannot second this enough. I have returned two Craftys to S&B for RMA work; my Firefly 2 is unopened and was RMA'd and is a piece of shit. My StickyBrick is getting me medicated at night. Without it, I'd have to resort to edibles, which do not affect me a lot, it seems. I love the "Keep It...