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Ok so lets see. We need to send you a oring so you can put it on the center rod 1st. So please submit a ticket for that. Now for the rest. I do inhale slow on all my videos. With the Okeanos the slower the inhale the larger the vapor. The second issue you might be having is, your blowing...

Yes we do have testers and we do test them and make sure it works and none have issues with our units. Now since we are more fluidic we can make changes to our product line to match what our customers are experiencing. Unfortunately i do not know of one product that did not have revisions up...

you can unscrew the center post. Ti kiss carts are deeper bowls already, and working on a better solution.

I just tested a few okeanos and none touch. If it does touch only way to make sure is take like lipstick little bit and just touch the top of the cart on the shell not the ceramic. Screw it in and take it out see if any of the lipstick has touched the top. Please make sure you do a small...

What's going on withe Okeanos?

Me too. My attorney is gonna call on Tuesday to see what's going on

Can anyone post a Hercules sr71 milk shot? If video better a patient wants to see and I don't has any handy He's tired of other pos pens not delivering and he wants to see it to believe it. The first person doing the video will get $10 store credit as long as you name the video Hercules...

Sorry boss I'm on the road and do not have any capabilities to help other then help you by directing next action. I hope to get you resolved ASAP.

Please submit a I let and our CS will get on it tomorrow seems like you got a bad top. On a side note guys This next pic shows you proper sr71 and sr74 rod placement The left being a sr71 the right being a sr74. I made this on my iPhone so it's not the best graphics. Remember this is...

Damn you own more stuff then me and I'm an owner in the company. Man I gotta catch up to you guys. Im serious.

With the recent fraud claims that came in we had discontinue usps shipping out of country. Currently we offer FedEx only. Planetvape I know ships to Europe And vapor warehouse also ships to Europe. Not sure who's the cheapest.

The titanium Grade 2 heater is a lot better, i cough out a lung every time i use a regular kiss cart, but with the Ti this goes away a bit i dont cough as much but it is not alot.

Actually if you re read what I posted maybe you will know my post was directed at another member for talking about aluminum when they use a device that has aluminum in it. Also please check your facts on what type of devices we do and how much this industry is shaped by us. I for one never...

I hope your not also impressed with aluminum in Ti Gr 5. Just saying one knocking another product but not knowing what is in his own might be a sign of lack of information.

Two questions with one sub can solve this issue, what voltage are you using? And can you show me your rod placement And if you have the center pin inside the center post?

Please call the office let me talk to you and ask questions, its faster then doing it online. 818-849-6133 Ask for me.

I do apologize it does suck I know. Hope we can overcome this.

yes we had a rash of fraud on our site that people used different shipping address then billing address. The new update keeps billing and shipping the same as some parents we guess arnt happy their kids have vaporizers. This cuts down the fraud and chargebacks we get.

Issue solved need an oring on this end. 004 005 006 This one in the picture is a 006 But a 005 and 4 should work as well just need a little help getting it on. We ordered the orings FDA approved And will be here on monday we can ship them out to the people who got the Okeanos or you can...

Do this when you get home, take the top apart glass and mouth off show me the image of the Center rod. Tighten the rod down, we are currently looking at what could be a need of an oring. Give me a few hours to look into this.