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ok guys slowly catching up with tickets, and by sunday all should be answered we are now 7-8 days behind.

I do apologize for any ticket issues people are having please pm me your ticket number and we will get on them. Also we should be catching up with our ticket system this week for sure and fixing the issues for the people who fell through the cracks.

Ok let me restate what I said. While I do like how vaporbrothers responded, I would like to point out that they themselves claimed Inconel wire to be chromium free a year or so back on their instagram feed. Lack of knowledge and drive for marketing should not come into play when people's health...

Well I like how vaporbrothers is now on the lets knock off Up Tech bandwagon. But Up Tech they are not. I would also like to see proof of this Ti grade 4 coil and reason why it's better then a Ti gr2 since grades 1-4 are considered cp. Since Ti Gr2 and Ti Gr4 are about the same and would...

How is the plastic melting? It's impossible. Unless you kept the wire inside that you used on the previous mod. Unfortunately we don't have extra button assemblies as this part shouldn't need to be changed. I'll see if there is any left over after I retrofit the current stock and what's out...

Sorry guys running around getting the last pieces of the puzzle in place so we are good to go on the 8's on Monday. Also for repairs submit a ticket or send the items in to the address on the website under shipping and returns along with a note saying what's wrong and copies of your reciepts...

yes Up to you doesnt hurt to have the spare assembly.

8 buttons have shipped to us guys once in, and your ordered is verified for the 8 we will ship out a new button assembly all you have to do is pay shipping.

I do apologize guys the move has things all messed up and either today or tomorrow we should be 99% As for the v4 tops almost done with production parts as they number in the thousands and assembly should start I think not this coming Friday but next.

Already a head of you but no, quality reasons it can't.

If I understand correctly yes you can torche the TI could not the original SS coils from the 71.

Why are you rebuilding the top alot?

We are almost done guys sorry but we are re prioritizing everything to move forward with bigger and better (for you guys) dream. For now please stand by and I'll get to everyone's questions and answers next few days. Button assemblies should be done this monday and shipped to us, once done we...

Sorry guys working hard this past weekend to move and we finally got shipping computers up and running with the new equipment, shipping starts in a few hours. As now we can work day and night to ship items out. Answering tickets as well. We will be working tirelessly to catch up and provide...

Actually the nichrome wire still had the resistance wire, it's just laser welded.

The second and third generation Persei tops and the hercules requires a gap between the two, if you screw the Herc in to much it will cause the blinking light. Also the batteries required to run the Hercules are aw Imr not the ones that come in the unit.

I doubt you would have shorted the rod, To test the hercules on a multimeter you would need to set the dial to the horse shoe section on 200 and place the leads together to get the base resistance then use the leads to test the Hercules and get that number then you minus the base number and get...

Yes we'll be at the old address till the 30th.

I'm lost what am I looking for?

I mean center pin, for the globes they have to be raised a bit, as well as the sr71 bottom adapter. I tested your unit it fired 100% of the time nothing else I can do but to offer you a refund for your 8.