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They are not mutually exclusive. We changed the material on the PONG/MP for the PRO due to increased heat settings. It is possible to get the PN PONG/MP melty if you use with the PRO. You can, however, use the PRO PONG/MP on the PN without issue. (The pieces look identical, but if you were to...

It's kinda funny, for me to think about that - from the outside, it looks like the PRO is identical, with more LED's. Internally is a totally different story - Upgraded electronics, upgraded heater core construction, better plastics, better firmware and more features. Since this has not been...

Ok, lots 'o questions: To Blue Cloud: That's a Screw your seeing, holds the heater core together. As far as blocking the passages, yes if you do that then air will get in from other places. we actually see it coming in from the front seam of the heater core more than from the electronics area...

Can you post some pictures? I am not sure what you are referring to, there are wires that go to the heater and thermometer, but they enter thru the rear of the heater core and are sealed internally. You should not see any wires from the air intake.

The Electronics are NOT in the air path. if you look at the pinnacle housing, you will see 3 holes on each side. These are the fresh air intake. They are above the electronics inside the heater core. The link that was posted was about a disassembled unit, it is important that the pinnacle us...

The New PonG's will not have this issue, since we are increasing the wall thickness. I literally got the tooling samples for this change in the same truck that your units came to us in.

We got Dreamerr's Parts today, thank you for sending them! Ok, first a look at the returned Pong: This first pic is from Dreamerr's post a few pages back, the next shot is viewed under 30X magnification of the red outlined area from the first pic. What you will see: 1) we are getting...

One other note, Since Toros23 brought it up, I left a PonG in Iso to test it back when we went thru this the first time. and forgot it. It has been sitting in there for MONTHS. Took it out today. No problems. Hope that puts the ISO "issue" to rest.

I actually looked at using both of these resins for the Pinnacle. Ultem doesn't have quite the heat range that I was looking for and LCP's are really expensive. We ended up selecting PES instead, it is very similar to LCP, but is more flexible, which was required for making the snap fit on the...

Like TVRB has said, I am hesitant to post a conclusive response until I have seen the issues that Dreamerrs cap shows, since I can only glean so much from a photo on a web forum. So, until I can get conclusive results for everyone, I will discuss the issue of Plastics and the use of PC...

Hmmm... Not sure if Oil will increase the boil temp like salt will. Ionic compounds increase water's boiling point - that's one reason to use salt while cooking, makes food cook faster. Oil is a covalent bond and won't mix with water, though the effects of boiling point I am not certain of. If...

Are you sure you don't have the Pinnacle and the Palm confused? The Palm has 2 battery's and a charger and are replaceable. the Pinnacle is rechargeable and we do not offer replacement battery's, much less add a spare into the shipped unit. Sincerly, Mory the Moran

Since you asked nice ;) You are right, it is an 18650 Li-Ion cell, and is not mislabeled. However, during R&D we found a problem with the standard 18650 cells. The discharge rating was not sufficient to power the Pinnacle reliably. This goes into some really technical aspects of how...

Looks can be deceiving. It is not a standard 18650 cell. You can try to replace it if you wish, but be warned your Pinnacle may not work properly.

Going to address this one right away before it becomes another "issue" Unfortunately, your unit is defective and you need to return it. It's a problem with the charger chip that we have already resolved, unfortunately there seems to be a few in inventory that slipped through. :doh: This is a...

The mouthpiece is not made from Acrylic, it is Polycarbonate. Different material - though both are clear. We had a fun experience before the launch of the palm where I gave TRVB what we call "T1," or first run from the new tooling plastic to test. It was made from Acrylic instead of PC, simply...

LOL, that may be true, but there are like 5 company's that produce 90% of all injection resins in the world. BASF (#1 in world, Actually made Nazi gas chambers), Dow, Bayer, Dupont and GE. So take your pick on the axis of evil there.

It's not the welds themselves that break, it's the screen around the weld location. Has to with localized stresses in the screen material. there isn't anything that can be done about that. The bullets will eventually wear out, and need to be replaced. This is one reason that the Pinnacle comes...

Sounds like the welds got broken. The welds are pretty secure, but the screen is relatively fragile. If you put too much stress on the screen eventually it will tear away from the welds. Basically, time for a new bullet! :)

The investigation continues... Just an update on the Mouthpieces: we use Bayer Polycarbonate (Yes the same Bayer that makes Aspirin) It is rated to resist all alcohols, with the exception of Methyl alcohol (which is not ISO). And our tests in-house show no problems with ISO exposure. I am...