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It could. We try to protect the wood with a finish, but due to health concerns, there is only a limited number of options available. The temperature variation is no problem. Of more concern is the high humidity, which can in extreme conditions cause the wood to swell and bind the glass. Dry...

Hi, Not sure what could be done about the glass fogging up. Mostly, we recommend drawing at just exactly the rate to pull the vapor off the tray -- which should prevent that sort of thing. Are you using material that is not very dry? Was the glass clean when you started? Changeable screens...

Hi, It has more wood. It could have more glass too -- that remains to be decided -- multiple options are available. A C and D cell has been tried in various previous (unreleased) versions and has mostly been found to be too bulky. However There are adapters and techniques that would allow...

Hi, This 'Thank You' goes out to the many FC members who sent in an application for new product testing. We have received a sufficient number of applicants for selecting testers, and we are no longer looking for new applicants. For those who have already sent in applications, we will be...

Hi Everyone, We are currently accepting a limited number of applications from FC members for testing one of our new vaporizer products. To apply for a free product sample for testing and review, please send us an email with answers to the following questions along with any other...

Send me an email with your order info and we will get you new parts. -- Magic-Flight

Butane flame cleaning is ok if used with care. It is unlikely to damage the bonding. The idea with fire cleaning is to ensure that the the screen never gets more than a dull red hot. This is especially important if using a mini-torch -- keep the fire at least 2 inches away or you will...

This question gets asked a lot and unfortunately, depends significantly on enough factors to make it rather hard to give any single "representative" number. What is much easier is to say that the "low temp" version tends to be about 125 degrees (F) cooler than the normal version, given the same...

I dont see why not. However, we would prefer that people be clear as to their preference when they order, since we are not promising to send everyone two units for the price of one. For various reasons, we are unable to accept returns, so from our view, every "swap" end up being a full grant...

No doubt -- I was LOL to read that(!) -- definitely the best recommendation ever! :D It makes us proud to have improved the quality of life of at least two people! In regards to the website, there is a LOT that needs to get added/updated -- a testimonials section included. For example, we...

So far, all that we have in stock is the Launch Tube. We have made some special lower temp units for those who want them, and are reviewing some alternative prototypes as potential beta test candidates. Nothing firm yet. The lower temp units taste better on the 2nd and 3rd hits, and heat move...

If you need a new screen (if your screen has become detached), we send you a new part with the screen already attached. Its covered by the warranty.

Ah ok -- the screen is bonded, not soldered. Also, I believe that I had posted previously that there is absolutely no lead used. We are also sure that there is zero lead content in any of the metals, including that of the battery holder.

Hi MrMistyTokes, There seems to be some disconnect -- Are you looking for a replacement screen? If so, that is no problem -- you need let us know what address it is to be sent to. Is there something else we can do for you? -- Magic-Flight

Hi, For those people who are looking for lower temp calibrated units, they are now available. If you have previously purchased a complete pipe, and want the lower temp heating component, we will be send you a replacement part (you will need to retain your existing pipe to use it). If you are...

Yes.

Ah -- sorry -- I misunderstood you. With the current unit, pulsing the battery at the right rate should get you a steady stream of vapor. This tends to be somewhat more efficient, not less. Please understand that by "efficiency", I am referring to the capacity of the device to transfer the...

Not that we are aware of that is not either more fragile and/or more awkward/difficult to load. A number of things were tried, none seemed to really work out.

Hi CD, Agreed. As I had said, we do sometimes get asked for custom units hotter than the current set-point -- but we decline to provide them. IF (and only if) we had provided an over-temp version, it would have been called "an electric pipe", and not a vape. However, we are in the vape...

Outside of FC, the feedback has definitely been in favor of fast response. People who pick up the unit and do not see anything happening within the first 10 seconds think the unit is broken even though it is working fine (not good). Ironically, in other sales arenas we have actually had the...