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Our assumption on that was that once you find the settings that you like the most, you probably wouldn't be changing anything other then stealth mode (how it was for me at least) which would then be only one thing to remember. We realize (at least for us) that remembering is sometimes an...

Hello, Believe it or not, but this is the current firmware update that we are testing and working on. We thought it would be great to be able to change the temperature during the session. Rest assured we are working on this full on and should have updates soon. Thank you! Thank you to...

Hey FC Community, We really want to gain insight as we appreciate all of your feedback. What are some things you guys want to see the Alternate able to do or any suggestions on how to make it more of a reliable everyday vape for you guys? As we listened to your opinions about the safety timer...

Hey Vaporsipper, We are definitely looking into that. The heat up time is one of our priorities right now. I am hopeful it will work and we will be able to release a firmware update for this issue. Will keep you guys posted on this. Thank you!

Hello Lookatmeglow, As of right now the newer inventory coming from our factory won't be updated already. The reason for this decision is so the user can have the option to either upgrade it or not just as like our cellphones when it provides an update :) For this update V1.02 , the only...

This is Scott, I take care of marketing and operations for Vivant. I Personally took out the safety air flow valve for maximum air flow but left everything else alone. As long as you don't blow back into the device there wont be any issues. I will sometimes click the air flow control to the...

Hello Shaolinmilk, Thank You for bringing that to our attention. DHGate functions similar to Ebay and what not.. That being said, We CANNOT guarantee the Alternates on there are Authentic or Clones. I am confident in saying that the warranty is most likely void when the devices are bought...

We have a ton of exciting products in the works. We are going around to all of the shows and listening to what you guys want out of our products. We have something in the realm of everything you asked about in some sort of testing or design process. Just can't give away too much just yet. ;)...

Hello Mestizo, We only warranty devices directly here in Tustin, CA that are purchased directly from one of our Authorized Sellers so please make sure you ask them where your warranty would be taken care of. Other sellers might have bought it directly from our headquarters in China. Those...

We were worried that people would accidentally leave the device on without a shut off timer, and of course didn't want the device to get to hot. For us, the one min timer with option to reset made sense. We have quickly found that our initial thought was wrong, and we needed to test everything...

Hi @Lookatmeglow , just wanted to share some good news with you and the community here. We are in the works of our final testing phases to make sure everything is good to go so we can release our firmware upgrade which will allow the user to set their own safety timer preference directly...