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Yeah, I gave another try to your technic using a mesh based dosing caps bottom part only, this dosing caps was designed for another vape and allow to load the same amount without to have to compress it like I did before.... the experience was better but I still prefer the loose technic cause I...

Hi, I'm glad your V3Pro survived the fall, I dropped mines a few times too and they survived too with only small bumps. I suppose the bad taste you noticed once is coming from some dust, the dust probably reached heating wires while you dropped the device. The dust burnt when you powered on the...

It's something pretty interesting, is the glass chamber walls thinner than the One/Fenix mini glass wpa? I found the One wpa tends to create a tunnel effect and overheat the center of the load, I think it's cause the less wide chamber. I think you may be able to get it more dark trying to take...

Hi, the Starry gives you a pretty smooth vapor if you take care about not increasing T° too much, when I begun in vapor world I desired to get f*** big hits with BIG bongs filled with milk-like vapor... and I was coughing at hell with such big&dense hits... now I'm in favor of smooth& tasty hits...

Hi @Bigoss , sorry about the false expectations! Maybe you can ask for an offer... although we aren't usually selling devices directly to final customers, that's why there is no Xmax website where you can place order. Xmax gear is only available through retailers, best regards!

Sorry for your loss, is the support team offered you something else... like a new Ace if you pay shipping cost? You can try to ask them, it's something we can do... sometimes. Let me know...

New Xmax V3Pro BLUE colour, a new design but the same awesome performances&features, it's now available! @imor jones , please check your messages, I'll send you one as soon I posted this post!

How old is your device? We can still replace it maybe... Thank you for the suggestion, I'll transmit to the team but it's definitively a good idea!

Hi, I'm very glad you got the support you deserve to get and even more since you seems rather happy with replacement device, yes the V3 is a ripper, this is means the tiny load is done pretty fast but it depends how you are hitting the device, the T° selected and the weed resin content, I...

Sadly the warranty is only 12 months although, since we got a few feedbacks about this warranty length we are thinking to change that length... I suggest you to contact our customer service here: support@topgreencig.com or your retailer CS team. Let me know if you contact us directly (but we are...

The new color of XMAX V3 PRO is coming soon. will you take it on your next journey?:leaf:🌬️🌊

Glad to know you ordered a Starry, are you happy with the device? Let me know if you have concerns or questions, you'll find more infos in r/XmaxVape in Reddit, I just pinned a Starry's cleaning post in order to help peoples to find it (I posted it here as well, in the few previous pages I...

Hi, we use only PEEK which is a very famous material for heat applications and is used in many others devices, PEEK material is a high-performance semi-crystalline engineering thermoplastic with outstanding harsh chemical resistance, very low moisture uptake, good fire performance, excellent...

Hmm... this is doesn't sounds good, did the device fallen recently? All in all I'll contact you by pm in order to see what we can do for you cause I'm afraid your device to be out of warranty...

Hi, I noticed the tear-down post and will be glad to reply to every questions you may have. The chamber's housing isn't made of simple plastic, it's designed to stand with heat and it's here in order to insulate the body by heat, I already asked the exact material name used and will share with...

Yes it is:tup: Thank you for the interest about the Xmax V3Pro, if you already have a tiny bubbler I would recommand you to get the Glass WPA Attachment in order to pair your device with a true bubbler later rather than to end with 2 mini-bubblers. Feel free to contact me by pm for infos...

I'll report your feedback to the team, we will consider it and I'll keep you informed about the team's reply about your concerns. Yes I understood you liked the Starry and you are disappointed it's not the vape you expected anymore... Hope investigations will brings some light on this, your...

If we proceed to a update I believe the team would have advertised me, I agree the abv must be pretty blackened after the unit was set at 240°C but when device is brand new usually the airflow is larger, as well did you noticed the new ovale full ceramic filter which replace the old one which...

It's good to know you received your prizes... and you looks so happy that's warm my heart, the Ace will treat you well! Yes, the colder zone is a classical issue with most conduction based vaporizers, the abv looks always lighter in colour in the bottom of the chamber where fresh air enter. The...

The part surrounding the chamber isn't simple plastic, I don't remenber the material name at the moment but it was mentionned previously in this thread. As well this part being far of the heating element it's impossible to be overheated (remenber it's a convection device and there is no heater...