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Hi everyone, sorry it's been awhile but the lab is rolling! Today someone wrote product support about a problem with an 18mm stem for the Maxx. The email submitted was invalid and we have no way to reply to this person and we would very much like to help you out. If you happen to be on FC please...

@Vapor_Eyes thank you, and all our customers who give us the ability to make these things and run this company the way we want to be treated ourselves. Happy Holidays to everyone! @mccringleberry warm water on a q-tip is the recommended way to clean. Hydrogen peroxide (and ISO) could damage the...

@Kermitt the Maxx comes with a dry mouthpiece also. I don't disagree about the two devices, just wanted to make sure you understood.

We wanted to add some different species in November for the OG Brick but it's looking more like December and we will try to have them ready so they can be xmas gifts to yourselves or others. We are trying to control prices so we might not go crazy exotic right off the bat but thinking we might...

@StRaNgEcLoUdS definitely try the purge with your honest torch. We have found these torches to be pretty good overall and like them much better then the original eagle torches we were sending out. If it doesn't work out, please let us know and we will gladly send out a new torch. Cedar is...

Trying on the glass, but nothing solid quite yet. Cherry Juniors are now available as an option on our site, pics coming.

No news on colored glass quite yet, still trying to get something consistent set up. We will be adding etched glass very soon for the OG Brick and hopefully the JR will follow soon. We are adding cherry as a wood choice to our store today and I personally think that is the most neutral of wood...

@StormyPinkness the intake is the same size on every device. Haven't tried the 14.4mm adapter on the junior but it certainly fits.

Cedar is the softest hardwood we would use and we are using Spanish cedar which is quite a bit more dense then aromatic cedar. We have tried pecan, box alder, and a few other softer hardwoods, but scorching and/or residual taste eliminated those choices. We feel very comfortable with our wood...

Hey folks, all orders have shipped but I'm having a hard time getting my automated shipping software to play nice with my shopping cart software so I'm having to manually enter all tracking numbers. You will get tracking, it's just taking some time. Also, for all international orders...there is...

Hi everyone! Very successful trip to Champs, and Colorado was a blast! The Hydro-Brick add-on will be available late tonight (and we have plenty of stock). It ships with a whip and your choice of connector. Should be available on our site around 10pm est. Sorry it wasn't available this morning...

We are rolling!

As my man said... 10am est tomorrow! Yo west coasters, you don't have to get up so early like you did for the Junior.

@StormyPinkness the HB rips. The shorter path with the dry mp hits even bigger then the OG Brick. The HB has been very popular at Champs, people love the versatility.

A little discoloring at the intake hole is perfectly normal. If it continues to expand and is actually charring the wood all around the hole then there might be a problem. Through testing we have found that the wood will find its spot where the flame passes by consistently, turn blackish, but...

Pics coming later today, we were just swamped at the Champs show and people loved our products, but it left us no time to get pics uploaded. Can't wait to show off the HydroBrick to you all.

@vapen00b you have a pm.

Juniors getting setup at Champs. Loving Denver! We are at booth #329, come see us!

Getting set up at Champs. Booth #329, stop by and see us.