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Hey all! I'm in need of someone to help manage our Discord channel & Subreddit. I figured I'd post here first since you all know the product better than a newbie. The person who originally was hired is no longer available which has left me in a bit of a pickle. Send me a DM if you have...

No that would be a classic shipping mixup! I'll reply in the DM asap! Hit up @ACE OF VAPE and ask for some pics of the innards. He'll have all the info for you! XL Deluxe kits went out with a few of their parts and unfortunately I was made aware after they had been dropped at the post office...

Wow yesterday was INSANE!!! It's amazing to see so much new and reinvigorated enthusiasm for the E-Nano! In other news if you ordered a Deluxe XL Kit - HIT ME UP ASAP!

All good now! I’ve sent a reply and your replacement order is in the system. Sorry once more, I truly thought I had already sent it out. Thanks for being gracious about it! ❤️

The cords are longer than a few month ago. Let me check the length of the puck Andy sent me last week so I can post an approximate length. I’ll edit this post as soon as I had specs! Approximate length from puck to Xl is 50 inches Approximate length from puck to outlet plug is 58 inches

No need to add more than one as the site will automatically add an additional song to your cart. The BOGO deal is limited deal and only listed here on FC for now. The overall discount on the song will most likely run through the length of the sale. Coupon code FREESONG is currently auto applied...

Wow it's been a long day & night. Sales are popping up on our website with more coming! Free domestic shipping on orders $45 or more Buy one Get one OG E-Nano Song (simply add 1 song to your cart and a tiny wizard behind the scenes will add another to your cart) OG E-Nano Box Kit are back in...

Actually we do prefer to handle our own warranty claims. POTV is amazing though! No worries about blowing us up. You have officially tested all forms of communication except actual calling and I have received them all YAY! Oil would be a first but I'm happy to have it in for a look. Honestly...

"Fired" he's been selling that old lie for so long he now believes it! HAHAA! All kidding aside it's true we've parted ways with very little success because of this community and at the end of the day the E-Nano. 420 SALES... ...are late because of supply chain issues. You will start to see...

Glass for the XL was held up in production which meant we were unable to sell them. I have just put up the glass as well as the new categories. Still waiting on decent pics as the glass has changed. I do find it rather silly that people complain about CS still. We have done everything possible...

HAHAHA! Andy and I wholeheartedly disagree with one another on how the screen should be utilized. It is absolutely a personal choice and I even change my around every now and then. Personally I think if you call it a "basket" screen it should be used as a "basket" to load into. However, through...

Hey EVERYONE! We have glass in and I am processing all replacement orders over the next 24-48 hours. If you are looking to order other items and would like to take advantage of the free shipping with the replacement glass let me know ASAP! Either DM me here or text (949) 903-6958 so I can...

You have to know at some point if you’ve sent multiple emails and you’ve gotten zero response that something is wrong with our emails getting to you. As much as I love FC I assure you we have many customers who don’t post on here and are helped. Please DM me and I’ll happily help you out. I’ve...

I believe I have one of your emails but I cannot be certain. I've phased out one of our CS SAAS and it looks like the forms on our site are still triggering the outdated services. Please send me a DM here so I can ensure I can get the replacement parts to you!

Hey there! I generally am pretty disconnected over the weekends so I've getting to all emails, calls, texts, etc today. Sounds like the cord shorted out which can happen for a few different reasons. I always suggest plugging into a power strip of some sort to avoid any power surges as the cord...

They do not normally however we sent them out to the first batch of XL orders.

It had already been processed but not scanned by USPS but I am certain that a wpa was sent with the order. The original or OG E-Nano glass is not compatible with the XL. Luckily the wpa, or as Andy says the '"song," is universal and will fit with a 14mm to a 18mm. We generally combine shipping...

Sorry if I missed your text, I've been getting some crazy ones lately and it must have been purged with those by accident. Seriously you should see some of the scam texts. It would be funny if it wasn't driving me nuts. GRRRRR...shipping and @ACE OF VAPE put the XL down and pay attention...

Hey all! I finally feel like I have my brain and body back a bit. Some of you may know I've been dealing, rather poorly, with a major health issue. Still working with doctors but I'm on a new treatment therapy that is working and I'm hopeful. It's been month and months of pain and mental...

So it looks like we've had some issues with the new website migration that has caused a delay with our Black Friday Sale. It's been a rough 48hrs. Sales now live: 15% off Classic E-Nano Kits, $199 AMAZING E-Nano Box Gift Set Free Domestic Shipping on $75 and up I will be updating the sale as...