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I wouldn't say its a "mystery black material" since we know what it is. Whenever they do their AMA here, we can ask all the questions we want, but they have at least given us some information to work with. The materials seem to be safe, and even seemed to satisfy @Abysmal Vapor to some extent (I...

Hahaha! Autocorrect

They are currently working on doing an AMA here on FC at some point in the near future. I believe they are working things out with the Admins, so once that is scheduled, we should be able to have all these questions answered

They are recommending to use ISO which I find interesting after the comment from @Abysmal Vapor. I guess we shall see!

@Easywider are you located in the EU or US? I know this shouldn't be the case, but I have heard that DotMod EU doesn't have quite as good of customer service as DotMod US. I know DotLeaf is technically a different company, but if you are in the EU, it might be worth reaching out to the US team...

I agree that they could certainly do things differently, however, I don't work for them or get paid by them in any way, so who am I to tell them how to run their website or their business? I am just a consumer, and have no complaints with them. They have taken care of me when I have had to reach...

You can't fault a broken link. That's a matter of oversight on the web developers part, and not the company as a whole. In regards to the out of stock ovens, there's a reason for that. It was mentioned a few pages back that they are changing the Ultem material. That will require new pictures...

I was actually talking about the DotLeaf site specifically, and not DotMod. A simple google search "Dotleaf Warranty" provided these results... https://dotleafofficial.com/pages/warranty-returns In the case of just buyers remorse (not happy with the product) yes, all sales are final. This is...

@kineticsam posted the warranty policy link earlier in the thread. You should be able to find it a few pages back

I mean, I love my DotAIO, and everyone I know who has one, loves it, so... 🤷‍♀️ I think it's subjective. Every company has lovers and haters. Just look at Arizer, Storz&Bickel, Davincci, MFLB, etc. Personally, I say decide for yourself if you like a company and its products, and let everyone...

Yeah, I didn't see anything about being owned by anyone overseas, just that the ownership is now in the hands of old men who don't know the industry. Either way, that is disappointing to read. Eventually, they will get everything worked out. It's in their best interest as a company to not fail...

They are actually a US company that is based out of California, but like most companies these days, the parts are manufactured in China. I haven't had any issues communicating with their CS, though I've only talked to their Instagram rep, and she's always been super helpful. I've mentioned...

I have seen this tech plenty of times before, but this is the first device that I have seen where it's not cheaply made, and has a focus on quality, safety, and customer service. Sure the parts may be inexpensive, but as we all know by now, just because a part is cheap, doesn't mean its not...

So I just finished a sesh with my cracked oven, along with a screen placed on the bottom to keep herb from getting down in there. I think it turned out really nice, and worked really well! Here's a few pics

I thought about doing this as well, but just couldn't bring myself to tear apart a working coil >.< Thanks for doing this and showing everyone! This answers a lot of questions that I had about how the coil was designed. Im glad to see it's embedded into the ceramic so that the metal cant...

I've wondered the same thing! I have also done the repeated pushing of the contact on the vape to break that in a bit. My thought is...heat causes stress, and pressure causes stress. So if its gonna be hot, it shouldn't have the extra stress of that contact on it. So far, my new oven hasnt had...

Wow, it definitely looks like they've got some issues to take care of! I have noticed that in most of the pictures of ovens, there are lots of particles inside the heating unit. The one that I had that cracked had similar particles in it, and I think that is the biggest driving factor on oven...

The white grommet material indicates that this is one of the original heater units and not the updated one. The updated one has a black grommet, and a slightly shaved down lid catch so that it can slide into the device without snagging the oring connecting the airpath. My first heater unit was...

So, better to get things taken care of sooner rather than later for sure then. Thanks for the link @kineticsam !

Almost sounds like an issue with the internals in the device not recognizing when the oven gets to temp, so it keeps heating up until there is a failure. I could be wrong since I don't work with electronics, but its the only thing I can think of. I have had several people reach out to me asking...