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Well I received my replacement wispr. This one works perfectly. I love it. Aside from the two and half week turnaround to get the replacement (from the time I mailed it out until I received it back), I have to say I am very satisfied with Iolite customer service and pleasesd in how they...

So I spoke to Iolite today. The lady was very helpful and she provided me instructions to send it back for a replacement. Said it would be 14-21 days to get the new one. I'll report back when/if I get it back.

I bought mine direct from Iolite. I have no reason to believe they won't resolve the problem and get me a replacement - I will find out tomorrow....and let you all know.

I knew the butane wasn't the problem. But the tech rep wouldnt discuss anything else until i tried a quality butane. I had only filled it once. No way the cheap butane could have screwed it up after just one session. I used zippo premium butane but now I tried it with vector and the problem...

Hi...new to the site...great info here. I just got my Wispr. I love the way works. But I am having a technical problem. ...it wont shut off. Even with the starter switch all the way up (no red visible) the device is still on. Last night I used it for the first time and at the end of the...