Thanks everyone following along, I appreciate all the love, support, cooperation, and even the criticisms, "no man is an island" thus I am receptive to all.
I want to thank all the new ZX owners sharing their experiences, it brings me some joy to see new and experienced owners together enjoying my work building off my original sapphire ball vape project I first started working on all the way back in late 2019. I never expected any of this gemstone ball vape stuff to eventually become the "industry standard" or some big thing, the original idea was to build something cool for passionate enthusiasts searching for the absolute best. And in that regard, the goal was met; but it's hard to feel like what you do is enough when you know there's so much potential for more.
I sincerely apologize to everyone waiting on a ZXXL and feel awful about the bouts of poor communication, as OG P3 supporters will recall how important that is to me; I would often cite "customer service matters" and think about my mother who worked in CS for most of her life. If you ordered before 4PM I would personally walk the order down to the post office that afternoon before they closed at 5. Not having any inventory for quite a long time really threw me way off my game; maybe I was vaping enough at the time to not notice it, but the effects are heard and felt loud and clear. Sorry if I let anyone down, it was never the intention. I recognize I dropped the ball and now it's my duty to clean everything up.
The ZXXL project has had a bunch of delays but for sure none of them are because of
@Ed's TnT
I apologize if there was any suggestion that any delays were because of Ed.
What he says is true, Ed's a good guy with a good heart and he's been waiting on me. I appreciate the accountability to help ensure this project is wrapped up quickly from this point.
I guess I've been in a bit of an emotional slump lately all things considered and truth be told it took every single drop of energy I had just to get those last ZX pre-orders mailed out.
That said, I would never leave anybody behind or run away with anyones hard earned money.
I'm here to stay and thankful to be a part of this community since 2013.
If you genuinely want a refund on your ZXXL please reach out via email as a number of people have expressed interest in obtaining one should any pop up. I truly hate to see anyone give up right at the finish line after this long but I understand everyone has their limits.
ZX plug & play kits and 3 shelf bowls are currently sold out again. I will be reordering more ASAP.
Thanks to everyone for the truly stellar feedback, I love seeing enthusiasts enjoying their Z's.
It's been a while since I had a drop of new vapes so it feels good seeing the passion and enthusiasm in the community.
I hope to channel some of that energy into more cool devices for all my friends, so thanks to all of you rocking with the Z-Team.
I sincerely apologize for the delays and downtime and will be working hard to repair my reputation and better serve you good people.
Thanks to everyone patiently supporting the vision, your support means and helps a ton and I couldn't be here without you.
Your friend Ryan,
Owner, PHASE3