Herbalizer customer support sucks. I have had the product for less than a month and already needed "service" yet a month after the unit is received Carrie still can't get back to me on what was wrong with my unit. Bags are still sticky as hell and don't last a quarter of the time volcano bags...
Love the Herbalizer, just got it today and had about a two hour session. Little complaints but the top seems flimsy and doesn't really shut all the way. And for those of you comparing the taste to a volcano i found that you have to fill the herbalizer bowl up to where it funnels outward at the...