Ojan_at_PAX

Hello Ojan. I have a question im hoping you can help me out with. Is Cream City Vapes an authorized Pax retailer, and does Pax honer their 10 year warranty on units purchased from them. Thanks in advance for your reply.

You rule, they got in touch straight away. Thank you

Hope you're having a fab weekend.

Hi Oman,

I have 2 pax 1s and I was wondering how to go about swapping for pax 2 (or 3) please.

Thanks

Hi Ojan...I just purchased a Pax3 from you and am having trouble registering. My name is Steven Schlang. I have pax 3 - black. My serial number appears to be 1G3KF9PR...I purchased it from Pax on December 14, 2016. Please let me know if you need any further information or whether I need to do anything to effectuate the registration. Thanks!!

I need some help getting my pax 2 fixed. It seems the button is super hard to press almost as if the button is no longer under the X.

Hi Ojan.... I resubmitted the battery issue, and did get an email back... Case Number 00208512.
Thank you so much!
Joe

I wanted to write more but I had a character limit... What I meant to say is, if gave you the email address of the ticket, would you be able to recover the ticket or should I just resubmit, etc?

Hey Ojan.... sorry but I just saw your reply to my post...
The strange thing is that I cannot find the ploom reply to my ticket submission. I KNOW I got a response saying I'd hear back (haven't yet), but I cannot find the email. Of COURSE I coincidentally did a reset on my mobile so I can't look there for it. I can resubmit or just live chat with them tomorrow.

i can't even get on your site as my postcode is UK.