ILoveRadiohead! said:
Smokey Mcpotster said:
After vapenow sold the units they would send Tom and Pammy the customer info via fax/email. They could print out the labels and send the units to the customer instead of shipping them from one side of the US to the other. Maybe there is a program that would allow the customer info to be printed out right from the vapenow e-mail or fax. Save a little time and save Tom and Pam some extra postage as well.
While I see where you are coming from, what you are describing is a lot more work and when you think about it, shipping one box to one address once a week is much quicker and easier than dealing with shipping twenty individual boxes to twenty individual addresses. Exactly one of the reasons vapenow is partnered with Tom and Pammy, it just helps simplify things for them.
Exactly. Some people just refuse to see the obvious. Tom and Pammy don't want all the emails, complicated tracking of buyers, or frequent trips to the PO to ship one or two units. They all go to Vapenow, and the owner of that company sells via the method that works best for him. In case anyone missed it, Tom made himself a rule that he doesn't dictate selling policy to Vapenow. And the Vapenow owner isn't going to consider a waiting list or 'buy now deliver later' plan because it's too much work for him as well.
All this talk about the PD distribution system being broke and in need of a fix is ignoring the fact that the current system is what works best for Tom, Pammy, and Vapenow, and any other system will mean more work and aggravation. Some of the suggestions would work, as far as making it easier on buyers, but if Tom and Pam aren't happy doing more paperwork/computer work, and they aren't, then plan C rears its ugly head. And plan C means no more PD production and back to retirement for Tom. And shouldn't we be in favor of a plan that makes them happy and still provides people with the opportunity to get a great vaporizer? The current system produces more PDs than any other plan would allow.
And I think all this doomsday talk about punishing customers who buy from an unauthorized source, and tarnishing Tom's image, is kind of funny (it's an attempt at manipulation as well, which is also funny, knowing Tom). IMO the Purple-Days company can produce and sell as many vapes as it wants, for as long as it wants. It's an excellent product, and nobody is going to duplicate the quality at anywhere near the price. The Aromazap may look like the PD now, but if it had the design quality (think heat exchanger) and RoHS compliant parts of the PD, it wouldn't need to look like the PD. The reason the year old PD is hot, and the long produced Aromazap is not, is because it's a much better product. The only reason you can buy a zap (Myrtlezap) that'll hold up for longer than a year or two, is because Tom rebuilt a zap with decent hardwood instead of the soft wood that doesn't hold up. IMO, if it weren't for Tom, there would be no Mrytlewood zap and the zaps certainly wouldn't be PD shaped. And you still only get a 90 day warranty from that company.
transferrable warranties are part of any high quality, durable, premium-priced product.
Not really. Most high quality, premium priced products do not have warranties that can be transferred. Extended warranties are usually transferrable, but the original usually isn't.
baikal said:
To void warranties for second owners will diminish the reputation of the PD eventually.
Purple-Days said:
Let me clear something up. Nobody has had his warranty voided. The original purchaser has a warranty.
I think the fact that pretty much nobody will have a problem with their PD will outweigh the fact that a 2nd owner has no warranty. There's no temp control, no breakable parts, no longer even an LED to burn out. I wouldn't hesitate to buy a PD even if the warranty was 3 months instead of 3 years.
Tom has his plan, and it's his right to reserve warranty service for those who purchase through authorized channels. If anyone thinks there'll be a backlash from all the owners who are denied warranty service, well how much backlash can a few people create? The PD isn't a Vapir. Requests for warranty service are going to be few and far between. And speaking of Vapir, even with the worst reputation for reliability of any brand name, they still sell a ton of units. Inferior products with a crappy 90 day warranty haven't slowed them down much.
Actually I made the first 'myrtle-zap'. Got the wood about 4 blocks from here. Used it to rebuild the softwood Azap. But since the Myrtle was for Rick and it was a signature product, hey that would be wrong. I had my own thoughts on what a vape should be.
- transferrable warranties are part of any high quality, durable, premium-priced product. To void warranties for second owners will diminish the reputation of the PD eventually. You think Storz and Bickel say "tough luck" when they recieve a broken Volcano for repair?
) and sell it to benefit my own pocket...hell no that's when it turns into schiesty business. 
people on this board are lost these days 
