Phantom Vaporizer = Volcano trademark violation???

SmokingElectricity

Well-Known Member
I was trying to sell my Phantom and this is the message i recieved when i woke up this morning.

________________________________________________________________________


You recently listed the following listing:

290509541528 - Phantom Digital Herbal Vaporizer


Your listing has been removed.

Your item was removed because of a request we received from Storz & Bickel GmbH & Co. KG, a member of our Verified Rights Owner Program (VeRO), asking us to remove the item for:

- Item(s) is a counterfeit product which infringes the trademark owner's rights.

For more information on why your item was removed, you should:
- Contact Storz & Bickel GmbH & Co. KG directly at Storz & Bickel GmbH & Co. KG with your questions or concerns.
- Wait 7 days for Storz & Bickel GmbH & Co. KG to reply to you. Although most VeRO participants are willing to respond to polite email, please know that they aren't obligated to reply.
- If after 7 days you haven't received a response from Storz & Bickel GmbH & Co. KG, please contact us by simply replying to this email.

The rights owner or an agent authorized to act on behalf of the rights owner, Storz & Bickel GmbH & Co. KG, notified eBay that this listing violates intellectual property rights. When eBay receives a report of this type of violation, we remove the listing to comply with the law.



It's against the law to sell fake, counterfeit, or pirated products.

Your listing was removed because the item in your listing was reported by the rights owner as a fake or counterfeit through eBay's VeRO Program. Due to this report, please do not attempt to relist, advertise, or offer this item for sale on any eBay site or service around the world.

Here's more information on our policy:
http://pages.ebay.com/help/policies/replica-counterfeit.html

And you can learn more about trademarks here:
http://pages.ebay.com/help/sell/trademark.html

If you have additional questions in regard to contacting the VeRO Member or if you need additional information on how to contact the VeRO Member, you can chat with one of our policy experts.

You can reach them from 6:00AM to 11:00 PM MST. Get started by clicking the link below.
http://contact.ebay.com/ws/eBayISAPI.dll?ContactUsNextGen&Format=1&pid=827

You may need to take a tutorial. If it's required, you may be asked to take it the next time you sell. Once you've completed the tutorial successfully, please review your account status for any other possible concerns. If there are no other issues, you should be able to sell again.

To take the intellectual property tutorial, please visit:
http://pages.ebay.com/help/tutorial/verotutorial/intro.html

Please be aware that any additional violations of this policy may result in the suspension of your account. We understand that you may be concerned about this situation.

We encourage you to contact Storz & Bickel GmbH & Co. KG directly if you have any questions.

You can send an email to: info@storz-bickel.com

For more information on how eBay protects Intellectual Property, or for additional information if you believe that your listing has been removed as a result of an error or misidentification, please visit the following Help page:

http://pages.ebay.com/help/policies/programs-vero-ov.html



For more information on why eBay may remove a listing, please visit:
http://pages.ebay.com/help/sell/questions/listing-ended.html

Please be assured that your listings have not been targeted in any way. We review all listings that are reported to us by eBay members or Verified Rights Owner (VeRO) program participants.

Thank you for your understanding.

Sincerely,

eBay Trust & Safety team
 
SmokingElectricity,

lwien

Well-Known Member
Well, SE, while I feel for ya that it is now going to be a bit more difficult to sell your vape, personally, I like to see S&B take a pro-active stance on this issue regarding this statement : "It's against the law to sell fake, counterfeit, or pirated products." Would like to see VaporBros do the same thing as well as some of the log-type vape manufacturers while totally understanding the S&B may have deeper pockets to afford legal counsel.

IMHO, if a product is either not a brand new design, or not an evolutionary design that improves upon the original, than it shouldn't see the light of day and should therefore be labeled as either fake, counterfeit, or pirated.
 
lwien,

champ3185

Well-Known Member
lwien said:
Well, SE, while I feel for ya that it is now going to be a bit more difficult to sell your vape, personally, I like to see S&B take a pro-active stance on this issue regarding this statement : "It's against the law to sell fake, counterfeit, or pirated products." Would like to see VaporBros do the same thing as well as some of the log-type vape manufacturers while totally understanding the S&B may have deeper pockets to afford legal counsel.

IMHO, if a product is either not a brand new design, or not an evolutionary design that improves upon the original, than it shouldn't see the light of day and should therefore be labeled as either fake, counterfeit, or pirated.

yes, but the more units produced by different suppliers increase supply and reduce price. Also it forces manufacturers to increase competitiveness, which is great for the customer. Obviously this only applies if the units are very similar in quality and design..I for one do feel for the guy that invented the concept/ idea but as a customer I want a quality unit and as cheap as possible

champ
 
champ3185,
SmokingElec, please make a forum post in the model-specific section about the phantom telling us about your experiences with it!

Bummer about the post.
 
charliedontsurf,

Purple-Days

Well-Known Member
Funny as fuck that other fake products sell freely, under assumed names on E-Bay, and complaints are ignored, it's all about the money, girls. :peace: :2c: :lol:
 
Purple-Days,

OO

Technical Skeptical
Purple-Days said:
Funny as fuck that other fake products sell freely, under assumed names on E-Bay, and complaints are ignored, it's all about the money, girls. :peace: :2c: :lol:
i remember that LOL, injustice is served!
 
OO,

Pappy

shmaporist
SmokingElectricity said:
I was trying to sell my Phantom and this is the message i recieved when i woke up this morning.
________________________________________________________________________

You recently listed the following listing:
290509541528 - Phantom Digital Herbal Vaporizer
As the author of the original bible on Internet auctions (apologies for shameless plug)
http://www.amazon.com/Confessions-I...dp_top_cm_cr_acr_txt?ie=UTF8&showViewpoints=1
I declared eBay passe around 2003. I know you make a living there SE but this kind of arbitrary unnecessary corporate driven bullying equates eBay with dog shit IMHO. And FU Meg Whitman!
 
Pappy,
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