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Yeah, the light on the button would flash when I turned it on, and would also light up when I held the button in. So I don't think it's a problem with the battery at all. I emailed support at Smoke cartel and they are just going to send me another pen free of charge, and told me to just dispose...

So I just received the Stok R pen in the mail from smokecartel. I threw it on the charger for the recommended 8 hours and when that was done i loaded the product (wax) onto the coil and tried to hit it. Well, it seems like the coil isn't heating up because no matter how long I hold the button...