Recent content by kea

I forgot to tell you I received the glass pieces 2 weeks ago. They told me on the phone the would send an extra wand, but they didn't. I also asked if I could order an ice chamber and have all the glass pieces assorted, but they didn't answer that, they just sent me what I originally ordered. So...

I got my black Da Buddha yesterday :D :ko: still waiting for the glass pieces though...

It has finally been sent! :) Adam, the shipping overseer, was away in january and came back. He wrote me to apology and explain that they "are a growing company that is in a period of transition and restructuring" and that they "are always attempting to streamline our processes and one of our...

Well, I was willing to believe that, but things aren't getting any better. Now, it seems they don't know how to make an international shipping. My order (the dbv alone, glass pieces still not ready) has been ready to send for a week, but it still there, and UPS doesn't want to send it to my...

Someone finally answered one of my email to tell me that: Since then, I've been calling them almost everyday. So first, they didn't have the glass pieces I've ordered anymore. So, they blew new ones, and sent me photos (completely different colors, but anyway). I said okay, and when I called 2...

Thank you all for your answers. It's a nice place you've got here, I've just subscribed and already feel the good vibes going around this forum :) I called them. I ordered some custom parts, and they had trouble with it. Damn! I should have just got the dbv first and spare parts later! Maybe...

Nope, I didn't get any tracking number, because the only email I got was an order confirmation, not a shipping notification. As far as I know, it still hasn't been shipped. Anyway, thanks for your answer. I'll try calling them.

Hi, I've ordered a DBV from the official site 10 days ago. I've received the order confirmation, but since that, nothing. I've send emails to customercare (at) dabuddhavaporizer.com and customercare (at) 7thfloor.biz, but they don't answer. So, I was wondering if anybody have had this kind of...