After some more time with the non XL stem, I've been enjoying it a lot. I no longer regret getting the standard length stem. I'm finding it to not be too much hotter than the Thermocore Anvil / XL bowl depending on how it's heated. It is of course much warmer to use natively than it is to use on glass with the WPA, but the stem works as a WPA also.
mine came without any spiral
Mine came with no spiral
mine came without any spiral
Did yours come with 2 spirals? Vestratto answered to my emzil saying it should have only 1.
I emailed him and since I payed for a half rig it comes with none.
I haven't had any problems with them every time I've had to contact them (which is rare with their high-quality products). It's probably an oversight or a handling error, which happens. They said they'd send me a replacement spiral, so no worries.I emailed him and since I payed for a half rig it comes with none.
Stingiest company ever.
Shame john is so greedy and AWFUL at shipping and customer service. They make great products I love but the CS always is
Mine just came with one, it used to be with the anvil it came with one in the body and one in the xl mouthpiece. Although I actually got a free pack of spirals because the free shipping code wasn't working and I asked really nicely. Honestly, I have had good experiences when I needed support.
I literally told them tonight that they get some bad stuff posted about their service but that I was going to start replying when I saw that because I've always had a good experience. My order that was supposed to ship in June is already good to go next week (except that strike) a they communicated great and got back to me quickly when I wrote them. So far they've been good.I emailed him and since I payed for a half rig it comes with none.
Stingiest company ever.
Shame john is so greedy and AWFUL at shipping and customer service. They make great products I love but the CS always is
