stickstones
Vapor concierge
sounds like you could get more since less would be lost to being stuck on the glass reclaimer.
Yes it's a shitty situation. Pretty glad I didn't make a wholesale purchase of 20 units cause the product is being devalued so much.
Just saw Sublimator.ca now offers a 449 dollar upgrade option for the XLR with zero downtime. Another great deal.
http://www.sublimator.ca/product.php?id_product=52
I understand, got mine 2 days before x-mas.Yeah that is disappointing considering I just for mine a month ago. I don't know if I want to upgrade for $290 and not get the new base, the new atomizer or the new screens.
they can just melt them down and reuse every part of them so they are not losing anything at allSo why do they want the old heaters returned? Are they going to resell them as refurbs?
You mean u think that planet Vape will have a better upgrade plan?I bet planet vape wou
I hope so. I really want the stainless steel base version with the titanium atomizer, screens and the part that screws off where the sublimate collects.Lol too many edibles and sub rips. Must have submitted that some how.
PV might have a better upgrade plan once they sell their 1.0 stock?
They are making atomizers out of ti?
When will the stainless steel bases and choke tiers be available on your site? And also when and will we be able to upgrade to the dabmaster?Hi FC,
I'm sorry the negative feelings amongst alot of you, I've spoken with Enrico about your concerns and have come up with the following:
For you early adopters of fc, we will offer the upgrade at $290 with no downtime instead of $449. Go through the regular process as described on our website and once we receive your old unit we will reimburse you for that additional fee
fee. We do need to receive your old unit. We will offer this until May 31.
We are also just finishing improvements to the v1 model including changing the timerbox over to the new digital version. We will be offering this very soon at a special more affordable cost then what has been announced for the XLR2.0 so this will be available for those wishing to stuck to more of the current model.
The moon tool is also in its final stages, Enrico has confirmed this will be sent to all of you as previously promised with confirmation of purchase of your Sublimator.
We also are not responsible for the price drop that retailers may make regarding v1 so please contact them directly in regards to those returns.
Ultimately, we are doing our best to address all concerns. In regards to complaints about the sublimator, we've tried to address them with improvements on the XLR2.0; and for anyone who had or has issues with their v1 we have always accepted the broken devices and replaced them with new devices and will continue to do so.
We also try to update our social media (Facebook, Twitter, instagram and YouTube) regularly. For the past month we had been saying we had new products coming. I apologize we didn't personally post here as well but the information was available.
We will keep you posted on the status of the moon tools and the v1 upgrade.
Thanks,
No the current upgrade program is for $290 and u send your current Apollo back in exchange for the new XLR 2.0 heating unit and control box. Or you can pay $449, they will send you the new unit prior to you sending yours back and once you've received your new unit, you send the old one back and are refunded the $159 difference so it still only costs $290. However, I am going to wait until planetvape.ca offers their upgrade program, as I feel that they always satisfy their customers and won't release the medical line on their page until it is fully ready to be shipped and upgraded to.@DabDivas
What about us people who have already gone through a warranty replacement? Is the $290 no downtime deal apply to us as well? I'm not exactly clear on what this upgrade offers? ... $290 and I get a 2.0 and keep my old unit?
For you early adopters of fc, we will offer the upgrade at $290 with no downtime instead of $449. Go through the regular process as described on our website and once we receive your old unit we will reimburse you for that additional fee
fee. We do need to receive your old unit. We will offer this until May 31.
The moon tool is also in its final stages, Enrico has confirmed this will be sent to all of you as previously promised with confirmation of purchase of your Sublimator.