Discontinued The RBT Milaana (unregulated single 18650)

[Zangano Cruel]

Not really, and its recurring.


Your heater appears to be fucked up, did it make a lot of noise or provide a lot of resistance when the fitting came out?

Hope they honor the warranty!

The SS screen wrapping the heater should slightly touch the walls of the 18F glass heater, it shouldn't be a problem when you pull your 18F glass heater from the wood body, unless sloppiness happened while during production, I believe it's @Bravesst Milaana case, by comparing heaters I can tell
If RBT doesn't cover warranty I can see a short future for this company, like the VERSA INFINITY, I was a part of unmasking those scammers. The VERSA INFINITY is a great vape, but the creators where scammers, future/time will tell on RBT.
IF RBT STARTS NOT COVERING FCers WARRANTIES I WILL NO DOUBT PEOPLE ARE SMART AND STOP BUYING HIS PRODUCTS.
I will rather give my money to cooler people...
BTW, if he keeps like this, I doubt he'll ever launch new products, if you can't make a better product from your latest version due to sloppiness and glue/epoxy for wood/glass sealing????? (poorest choice ever due to heat expanding/shrinking properties of wood) and it will be our own fault to support a guy that don't give a shit about us or his own product...
I fixed my own Milaana after the RBT warranty told me to use same glue/epoxy as before, meaning after heavy use that I give to my Milanesa, will happen again...
Here are some photos of how a well placed heater, well wrapped SS screen should look like IMO...

BTW, at this point, if RBT don't follow others or my warranty, worst for him, future will tell him with KARMA...
And nobody escapes from KARMA, I've done lots of shit in my life, and KARMA is always there, no matter how small or big you fuck up... It always reminds me every time I fuck up...
And KARMA can be positive too, but most of the cases, I got hit in the negative way jajajajjaja

Another...

And here's the most "b/neautiful" photo of "infamous RBT hair drier technology" jajajjajajaja

And here's a couple gems I've saved since week one of my Milanesa trip...
Here you can see in both videos how you can get hot spots, the "infamous RBT unpatented yet hair drier technology", one side of the heater is bigger/chunkier/sloopy on one side than the other, alas bigger/hotter/more red heater spot...
IMO the wrapped coiled heater surrounding the mica plate, touches the SS screen on the process, making a lot of heating area.

And here's a longer one, take a good close look at the action my friends, this is an exclusive probably unwarranting my Milanesa, but FUCK COMBUSTION AND FUCK PATENTED "HAIR DRIER" TECHNOLOGY AND FUCK YOU KNOW WHO GUYS, jajjajajajaja

Stay vaped my friends.

I thought it's only been 10-20 people so far out of over 200. Idk for sure.

10 to 20 in 200 IMO is a big number of the same failure for a product that has been just a month on the market...
That's 10 to 20%...
That IMO is a lot of wrong QC and sloppiness during production, and not taking notes of easy mechanical solutions that we have give during our own QC with our pockets hard sweat/earned little $...
Something to take seriously IMO.

mod note: See rules on product/company bashing. Warning issued for previous post.

 

[AJS]

The SS screen wrapping the heater should slightly touch the walls of the 18F glass heater, it shouldn't be a problem when you pull your 18F glass heater from the wood body, unless sloppiness happened while during production, I believe it's @Bravesst Milaana case, by comparing heaters I can tell
If RBT doesn't cover warranty I can see a short future for this company, like the VERSA INFINITY, I was a part of unmasking those scammers. The VERSA INFINITY is a great vape, but the creators where scammers, future/time will tell on RBT.
IF RBT STARTS NOT COVERING FCers WARRANTIES I WILL NO DOUBT PEOPLE ARE SMART AND STOP BUYING HIS PRODUCTS.
I will rather give my money to cooler people...
BTW, if he keeps like this, I doubt he'll ever launch new products, if you can't make a better product from your latest version due to sloppiness and glue/epoxy for wood/glass sealing????? (poorest choice ever due to heat expanding/shrinking properties of wood) and it will be our own fault to support a guy that don't give a shit about us or his own product...
I fixed my own Milaana after the RBT warranty told me to use same glue/epoxy as before, meaning after heavy use that I give to my Milanesa, will happen again...
Here are some photos of how a well placed heater, well wrapped SS screen should look like IMO...

BTW, at this point, if RBT don't follow others or my warranty, worst for him, future will tell him with KARMA...
And nobody escapes from KARMA, I've done lots of shit in my life, and KARMA is always there, no matter how small or big you fuck up... It always reminds me every time I fuck up...
And KARMA can be positive too, but most of the cases, I got hit in the negative way jajajajjaja

Another...

And here's the most "b/neautiful" photo of "infamous RBT hair drier technology" jajajjajajaja

And here's a couple gems I've saved since week one of my Milanesa trip...
Here you can see in both videos how you can get hot spots, the "infamous RBT unpatented yet hair drier technology", one side of the heater is bigger/chunkier/sloopy on one side than the other, alas bigger/hotter/more red heater spot...
IMO the wrapped coiled heater surrounding the mica plate, touches the SS screen on the process, making a lot of heating area.

And here's a longer one, take a good close look at the action my friends, this is an exclusive probably unwarranting my Milanesa, but FUCK COMBUSTION AND FUCK PATENTED "HAIR DRIER" TECHNOLOGY AND FUCK YOU KNOW WHO GUYS, jajjajajajaja

Stay vaped my friends.


10 to 20 in 200 IMO is a big number of the same failure for a product that has been just a month on the market...
That's 10 to 20%...
That IMO is a lot of wrong QC and sloppiness during production, and not taking notes of easy mechanical solutions that we have give during our own QC with our pockets hard sweat/earned little $...
Something to take seriously IMO.

Thanks for the pictures!

Not to be rude, but for the sake of accuracy, it's about 5-8% if it's over 200.
And he added lifetime warranty for the sole purpose of addressing these issues, as well as shutting shop down for weeks.
We haven't even seen the new models roll out, and I think 5-8% isn't bad considering it's the first release of a product. Comparitively, he's doing fine. 2 cents.

 

[cybrguy]

So, just curious, how does RBT's failure rate compare to the much ballyhooed Grasshopper? Especially at similar points of release? I think very favorably, what do YOU think?

 

[YaFreekin Right]

So, just curious, how does RBT's failure rate compare to the much ballyhooed Grasshopper? Especially at similar points of release? I think very favorably, what do YOU think?

We don't know the failure rate of the GH. I would certainly hope a device with absolutely no electronics would have a lower failure rate than the most complex portable(possibly desktop as well) on the market.

 

[HellsWindStaff]

I don't keep up with Grasshopper, but believe it or not, I was 90% close to buying the Mi on classified. BUT, I had second thoughts because it seems from reading that every other one has the bottom fall off or some sort of issue....didn't know if the warranty would transfer so I told the guy never mind. Not saying they're defective units, but seems like lot of people have had to self repair.

That's the perception at least. Could just be noisy users too and I'm remembering them reiterating their problems. 200 though I was not aware were in wild, thought 100ish but that was just a guess.

Edit: thanks for the guts picks too guys

 

[Bravesst]

The simplicity is part of why this vape is #1.

Bad quality control maybe, but since the reassemble and break in I have less hot spots and more even abv, no stirring. I stir st the end and i feel ike a new bowl, just a bit wispier. Dry herb, pretty tight tamp, slow vacuum pull, rotate every so often. The results are better than when I first got it. There is definitely contact with glass and mesh. I think heat in that space is being evenly dispesred, albeit sloppy mesh. Maybe sloppy hotter or colder, helping me dial in.

@Vapington
I requested a refund, but 10 days passed, no refund, that's when I asked about ship date. An accurate answer and refund would have led me to PV that moment. Only complaint, being misled.

And yes, we're beyond warranty here.

 

[nondarb]

200 though I was not aware were in wild, thought 100ish but that was just a guess.

I don't believe for a second there is. Maybe 200 sold to retailers but not truly "in the wild". Throws quite a wrench in those percentages.

So, just curious, how does RBT's failure rate compare to the much ballyhooed Grasshopper? Especially at similar points of release? I think very favorably, what do YOU think?

 

[murf2010]

Is it the new or old units having issues. I see tons of praise and tons of criticism, so confusing!

 

[bounce5]

After seeing the picture that @Bravesst posted, I'm having strong second thoughts about my Mi pre-order. The ungluing and re-gluing of parts already has me feeling unsure about this and the unreliable customer service...It has me wondering if I should just jump ship.

Considering all the issues this vape has, it's amazing the performance people get out of it. It seems if he would just find long lasting solutions to these issues and have good quality control there wouldn't be an issue. We have the Lifetime Warranty - but it's unclear how that will be handled considering the CS issues.

 

[cybrguy]

I have had mine since 4/20 and have used it almost every day and I have had no problems. Just a data point...

 

[TeeJay1952]

Didn't exist last year. Said he would fix it forever. Seems to work for a lot of folks. I can't see in your wallet or decide what is important for you.

 

[Czechyourhead]

Ive had mine since 4-27. I use it daily, have had no problems. Patiently waiting for a spare.

 

[murf2010]

A lot more good reports than bad around here

 

[flotntoke]

You know, it's really a tough call. I've had mine since April and love it. No real problems. My female glass came loose. I pushed it in a bit a couple times and has been pretty good since. It did come out once about 2 weeks ago when my male mouthpiece (not from RBT) was stuck after sitting in it for a couple days with widely varying temps in the house (60 - 82F). Once I got the male unstuck, I pushed it back in and good since. Not a big issue for me, and loving it almost every day. FWIW the glass and/or wood are not perfectly round. So if you twist the F-GonG until you find the tightest mating point then push it in, it holds up very nicely. Mine dose anyway.

Issues on here seem to be twofold. Some with people who don't want to use it as it should because they don't like or can't follow the simple process, and others who's units have problems. Of the latter, it doesn't seem like many different ones to me but more of the same ones over and over. And, not accusing them of whining at all! Appreciate them keeping up with the process for fixing themselves or customer service issues. CS seems spotty at best and think QC being spotty has lead to many of the problems.

Not an excuse for RBT or his guys, but am sure pressure to get this out (as well as Zion at same time) has lead to some high speed assembly. This on a new product that has been being tweaked since day one and continues to be (pretty sure still is, anyway). Without going back and collecting specific data from each issue reported here, it seems to me that most of the issues were with earlier units. And, that would make sense given the rollout.

I like mine so much I'm thinking about getting another one. And, while I do suffer from VAS a bit, I'm not one to keep adding vapes to the lineup. Nor am I getting it for a backup in case I have trouble soon with this one. Just enjoy it and the vapor it produces that much! Honestly, if it weren't for the 18650's I would have already purchased. I'm fine with them, but the second one would probably live at my girlfriend's (she absolutely LOVES it too!), so I'd have to get another charger and train her more about batts and battery safety than would be worth it. Still leaning towards getting another and just getting enough batteries to keep her stocked up. I like the Mi that much - and she prefers it to the nano that lives there. Makes it tough for me to get out of there with it on a regular basis!

I think it is still a crap shoot with QC, though seems it is getting better so your odds will be better than early pre-orderers. Am guessing those going through PV will be better, but don't think RBT Inc is still up to production levels they expected to be. This could continue to lead to quick assembly and the problems that stem from it.

It is a killer vape using simple technology that shouldn't have many issues in the future, as long as the one you get is good from the start. I definitely wouldn't buy one used at this point unless I knew and really trusted the person I was buying it from - and they confirmed it was totally OK. Just too many wonky ones out here right now. Again, I haven't tried to collect data and compare, but would guess issues are in the 10-15% range (normal for a new rollout I would think) - other than the loose female GonGs that may be as high as 40-50%. No big issue for me, though YMMV.

Would I buy a new one if I knew what I know now, both pro & con? Without a doubt!!!!! I am a nano loving fanboy and have been searching for years for something that can give me the same vapor while not tethered to the grid. Mi is the only thing I've tried that comes close, and I'd say it is real close. Convection, wood body, "glass airpath", adjustable bowl, no electronics in the path, pretty discrete (doesn't really scream vaporizor), easy ability to get lung busting clouds or light heady vapor, easy to pop on a bubbler without much trouble or additional parts, and a few other things I'm probably forgetting make it an excellent pretty much pocketable powerhouse.

Is it for everyone? I don't really think so. But, that's from a point of view that I know many have had a solo or MFLB for years - and think they are the greatest. However, if you're willing to risk the small (and shrinking) possibility of OC issues, have the patience to deal with spotty CS (at least until we see how things go with PV), and willing to get the hang of it - then it would be tough to find better at this price point.

 

[AJS]

Ive had mine since 4-27. I use it daily, have had no problems. Patiently waiting for a spare.

Since 5/5, also waiting a spare.

It seems if he would just find long lasting solutions to these issues and have good quality control there wouldn't be an issue.

We're hoping that when he shut down shop, he really devoted all his time to fixing and finding solutions. We don't know yet, all we know is the first rollout.
Newer models (after shop was shut down) should be shipping this week, right? 6/5 I believe he said.

I don't believe for a second there is. Maybe 200 sold to retailers but not truly "in the wild". Throws quite a wrench in those percentages.

True, maybe not in the wild, didn't consider that, but the first release he mentioned 150 units, and that was 5/25, so figured with PV sending units out, that would cover the rest. Didn't think that 150 meant to PV or any other retailers.

 

[murf2010]

I can barely wait for mine to arrive

 

[Bravesst]

I using a repaired model and loving it. Hate the CS Aand BS, but this vape works. Right now, with heater not perfect, it's kicking ass.

 

[Smoke1ForMe]

Mine has performed flawlessly since I received it and I have used it daily. In my opinion it seems like it's the same people posting issues over and over so it seems like more failures when it is really a small percentage. I worked for one of the largest audio companies in the world and we had a failure rate of 5-8% depending on product, so even a 10-15% failure rate for a start up run by a single person isn't horrible in comparison. You never hear from happy customers, same is true for most vapes on this forum. You only hear from people who have issues, not people who are satisfied because they are busy actually using their vape.

It is actually pretty depressing that people hope for a start up vape company to fail or for some Chinese shit company to make a knock off...I would never willing purchase a counterfeit product.

I know there are quite a few RBT haters on this forum and reddit who's mission is to destroy him and unfortunately those are the people who seem to post the most...It's sad to me that you don't have anything else in your life to focus your energy on. There are far worse people in this world who deserve the hate you spread...I understand that poor customer service can be frustrating but this isn't a Fortune 500 company with thousands of employees, so you shouldn't expect the same service you receive from them. I just think some of you need to take a step back and realize that you are an early adopter of a new product from a new company and there will be growing pains. I have faith he will resolve all issues eventually just my .

 

[Bravesst]

Mine has performed flawlessly since I received it and I have used it daily. In my opinion it seems like it's the same people posting issues over and over so it seems like more failures when it is really a small percentage. I worked for one of the largest audio companies in the world and we had a failure rate of 5-8% depending on product, so even a 10-15% failure rate for a start up run by a single person isn't horrible in comparison. You never hear from happy customers, same is true for most vapes on this forum. You only hear from people who have issues, not people who are satisfied because they are busy actually using their vape.

It is actually pretty depressing that people hope for a start up vape company to fail or for some Chinese shit company to make a knock off...I would never willing purchase a counterfeit product.

I know there are quite a few RBT haters on this forum and reddit who's mission is to destroy him and unfortunately those are the people who seem to post the most...It's sad to me that you don't have anything else in your life to focus your energy on. There are far worse people in this world who deserve the hate you spread...I understand that poor customer service can be frustrating but this isn't a Fortune 500 company with thousands of employees, so you shouldn't expect the same service you receive from them. I just think some of you need to take a step back and realize that you are an early adopter of a new product from a new company and there will be growing pains. I have faith he will resolve all issues eventually just my .

Still no excuse for giving paying customers wrong information, repeatedly. I'm sure RBT is not scamming anyone, justs needs to stick to his word. Anyone hear the word accountability mentioned at your place of business? I know I'm accountable for everything I do.

 

[murf2010]

I know very little about battery safety? Anything I should know before my device arrives this week?

 

[funkyjunky]

http://www.vaporvanity.com/watch-loose-lithium-ion-battery-explodes-teachers-pocket/

youll want to carry the lithium batteries inside a case!

 

[murf2010]

http://www.vaporvanity.com/watch-loose-lithium-ion-battery-explodes-teachers-pocket/

youll want to carry the lithium batteries inside a case!

So as long as your aren't carrying them around your safe? Not letting them come in contact with other metals?

 

[Copacetic]

Mi Milaana has worked perfectly for around 3 grams of awesome flavour and huge clouds, and about 8-10 dab sandwiches.
I really couldn't ask for a better performing vape.

I'll be getting another when walnut becomes available, and a third if RBT makes exotic wood examples a reality.

My only reservations are VERY minor cosmetic finish related (entirely forgivable at the price I paid IMO).

My consumption has leapt despite the great efficiency, due to the sheer pleasure to be had from using the Milaana, so watch out for that when you get one!

 

[cybrguy]

I know very little about battery safety? Anything I should know before my device arrives this week?

I don't mean to worry you about it, but you really should read a little and understand that these batteries are powerful and can behave badly when treated carelessly. That being said, as long as you ARE careful and treat them with respect they are very solid tech and work remarkably well and consistently.

The same can be said of many things we deal with every day, like cars and barbecues.

There is a thread on batteries here... http://fuckcombustion.com/threads/18650-battery-safety.18527/

 

[Madcap79]

Mine has performed flawlessly since I received it and I have used it daily. In my opinion it seems like it's the same people posting issues over and over so it seems like more failures when it is really a small percentage. I worked for one of the largest audio companies in the world and we had a failure rate of 5-8% depending on product, so even a 10-15% failure rate for a start up run by a single person isn't horrible in comparison. You never hear from happy customers, same is true for most vapes on this forum. You only hear from people who have issues, not people who are satisfied because they are busy actually using their vape.

It is actually pretty depressing that people hope for a start up vape company to fail or for some Chinese shit company to make a knock off...I would never willing purchase a counterfeit product.

I know there are quite a few RBT haters on this forum and reddit who's mission is to destroy him and unfortunately those are the people who seem to post the most...It's sad to me that you don't have anything else in your life to focus your energy on. There are far worse people in this world who deserve the hate you spread...I understand that poor customer service can be frustrating but this isn't a Fortune 500 company with thousands of employees, so you shouldn't expect the same service you receive from them. I just think some of you need to take a step back and realize that you are an early adopter of a new product from a new company and there will be growing pains. I have faith he will resolve all issues eventually just my .

I think if he would've handled his interactions with customers a little better, he would have not been so hated. When you tell paying customers to fuck off and request a refund, it tends to sour people's perception of you.