Wow, this thread has grown quite a bit since the last time I've been on here!
Wait, so if the bottom of the unit looks like that, then how are we supposed to change the batteries by prying the dial off? That makes no sense. Has anyone been able to get their unit open?
I actually just opened mine the other day, and I personally don't recommend others go about trying it... I wanted to see what the procedure was like, so I'd have a better idea for customer replacements in the future. I've had experience building computers and repairing laptops for about a decade, and I've also managed to build a vacuum Tube powered pre-amplifier from scratch when I was a bit younger. As far as I'm concerned, if I cannot easily replace the battery, then it is not user-servicable.
To get to the guts of the unit, you actually need to pop that black plastic piece off. Inhalater shows a picture of them trying to pry that off with a knife, and they have a very short description of the procedure, which led me to believe it was pretty straightforward. Well that black piece takes a bit of force to pry off, and when it pops off, the force of pulling it off will pull out the guts of the unit. Unless you are experienced in the procedure, you definitely risk damaging the internal wiring or circuitry.
I made a call to my supplier about this, and tried to see if there was anything we could do. I told them Inhalater needs to remove the information about how to change the battery from their website, because it is too difficult and risky for owners to perform the battery change themselves. In addition we are going to work on setting up an authorized repair facility in the United States to perform battery replacements for customers, so that we can keep the costs and turnaround time on this at an absolute minimum. The option for customers to replace their own batteries might remain in the future, but there should definitely be some sort of disclaimer about the risk of damage, along with better instructions of the procedure.
Sincerely,
Taylor