Just picked up a microG pen from my local head shop(big mistake trying to spend some $$ locally). Only to find out that it was missing some of the accessories and had the old style, wick cartridges, not the new ones with a srcreen covering over the wick. Definitely disappointed and quickly remebered why i like online shopping so much more. Of course, nobody at head shop knows about the missing accessories, and definitely not return the item or work with me...f#$% me, right? So I figured I would try contacting Grenco Science directly with my issues.
I spoke to a young lady,(who's name does
not rhyme with Karen
) who listened to my story and decided she wanted me to have the best experience with my microG. She asked me to just submit my receipt from my local
jerk head shop and she would see what she could do for me. After receiving an email from her, I forwarded on my receipt and a small request. The CSR,whose name does
not rhyme with Karen, replied back promising to send out my missing accessories and met my small request. Just having that horribly sick feeling of, did I just get screwed again at a LHS, alleviated by Grenco and a wonderful CSR, made my day!!
Just felt I should make note here and hopefully maybe make her feel a little good if she happens by and reads. Not trolling or schilling, just pointing out what I felt was somebody going above and beyond the call of duty.
Really simple device, imo. Charge, remove mouthpiece/ bowl cover, load a little wax(without touching wick with your pick/dabber), and rip. Very nice results for such a little device. I was looking for something cheaper to help me not go broke doing dabs all day. With the microG, I can just kinda "sip" away and keep a nice medicated state, without going thru a ton of wax($$). Kinda reminds me of how I used the MFLB. Good performance on the go to keep medicated thru the day without going overboard. More to come as obviously it is a new "toy". Let's see how it works over a few months time. I am excited to see how it does.FWIW, my daily home vape is the VXH Cloud and daily mobile was my Arizer Solo(which I still think is one of greatest portables out there, and will get a break while I play with microG). I dab with DG Fritted and Ti nail/Globe.
Grenco Science, thank you for picking up where the joke of a local head shop left off!!