PSA: avoid Brothers With Glass

[Gnome34]

Ordered a bong from them two months ago. Still hasn't shipped and they keep giving bs excuses and trying to avoid refunding me.

BWG is a drop shipping business done somehow worse than normal. Avoid them and be happy!

 

[Shit Snacks]

Damn I hope you can get money back through your credit card? I had no trouble getting my stuff from them but this sounds like a super shitty experience I'm sorry

 

[Rodney]

Contact CC and make a charge back claim as this just like fraud.

 

[Gnome34]

Still waiting for it to ship, they created the shipping label on 8/23.

This experience has honestly been pretty funny to me. Cannot fathom how companies like this stay in business.

It wasn't much money so I'm just going to let it play out. Never thought I'd be waiting multiple months for an item they claimed was in stock.

 

[GoldenBud]

C.C dispute them anyway. too much time.

 

[leanpubpackage]

Hmm…hope it’s not the same guys behind cream city vapes because your experience and even the feel of the website feels like it. Just my skepticism though and based on nothing else

 

[RustyOldNail]

I’ve bought several C2 rigs from them with no issues. Just my own experience. Good luck!

 

[Gnome34]

Well the post office finally received the package exactly one month after the label was created. Looks like it will arrive on Monday.

Around 3 months after placing the order. Incredible lol.

 

[Frion038]

Dude, I just ordered a pipe from them like three weeks ago. They took my money, and now the online store has vanished. They are a total fucking scam! Fuck them. I’m not letting this go.

 

[RustyOldNail]

They took my money, and now the online store has vanished.

This link worked just now, is this the same company you are referring to?

Online Headshop | Bongs, Dab Rigs, Hand Pipes | Brothers with Glass

Brothers with Glass is North America's premiere online headshop featuring high quality American-made Dab Rigs, Bongs, Hand Pipes and other glass pieces!

brotherswithglass.com

 

[Dargin B]

I ordered a Licit piece from BWG two weeks ago...shipping label has been created but no shipment. I've sent two emails that haven't been responded to. I won't be a return customer.

 

[Gnome34]

I ordered a Licit piece from BWG two weeks ago...shipping label has been created but no shipment. I've sent two emails that haven't been responded to. I won't be a return customer.

Yep, they suck big time.

 

[withoutbliss]

I ordered a Licit piece from BWG two weeks ago...shipping label has been created but no shipment. I've sent two emails that haven't been responded to. I won't be a return customer.

That’s a bummer, man. BWG’s customer service is a total mess. Has the order arrived yet, or have they at least responded?