Discontinued Pinnacle Pro

[SlinginPaint]

Selling a unit that requires an upgrade or you will likely be inhaling plastic fumes should be criminal.

I will be trying to stay out of this thread now but if this message prevents even one person from ending up in my shoes it is worth it. If you do buy one expect to have problems wit the MP and don't expect any options when your battery dies. If I had bought it with these expectations or it not taken 2 weeks each time to get a hold of someone and not been treated poorly we would not be having this discussion. It would be foolish to think this company weighs any ones concerns but their own.

These are the exact issues I discovered when researching my portable options. Heath is not a concern of theirs either might I add.. I will not be posting in here again, but I will say...

Vape for your HEALTH. Know what you are putting into your lungs, you only get one pair.

 

[UnderMist]

Yeah I agree. I don't want the risk of plastic fumes going into my lungs. I couldn't find much information on the actual product itself anywhere but here. I took the risk I purchased the device, and now we are getting some solutions.

I think this is all normal processes of an up and coming market for these things. We don't have an "apple" of vapes yet, so I am sure that eventually we are gonna get something good be it @TherealVaporblunt or some other company. What I do want though is continuous support, since this is something that we use to inhale material. We can't skimp on our health.

 

[Sativape]

I will put this on the record that I do not work for the company or have any interest in the company. Nor am I a fanboy lol, I just like the product enough that I wont return it unless we don't have a solid solution going. With that being said, lets see what happens. That's some shitty stuff that you went through and we all want to avoid that. I am glad you are sharing and informing us of everything again. We need that kind of input. We need both good and bad here so if you are a new buyer you can either warrant the purchase of a PnP or avoid it and get something else. Lets see how this plays out. We are all being more open now and we shouldn't just take things how it is, we can push for change and make things happen.

I concur with UnderMist.
I also can understand where people who had problems with their Pongs being upset.
We did need these people to share their experiences.
Without this information, I wouldn't have implemented my own countermeasures to ensure that there was zero contact between the bullet and the MP and Pong.
VB has provided a permanent countermeasure that is applicable to both the OG and Pro.
They have also confirmed that they will be addressing the battery issue too.
I appreciate the fact that they are local and they also keep track of the threads.

VB still should address the loose MP and Pong issue.
As a countermeasue, I've added a rubber wrap that keeps the MP and Pong snug and it aint popping off.
I did this a while back and I now with a heaviear Gong adapter, something like this would definitely prevent accidents from occuring.
Please note that I'm not blocking the venting holes:

 

[BarnBoy]

I concur with UnderMist.
I also can understand where people who had problems with their Pongs being upset.
We did need these people to share their experiences.
Without this information, I wouldn't have implemented my own countermeasures to ensure that there was zero contact between the bullet and the MP and Pong.
VB has provided a permanent countermeasure that is applicable to both the OG and Pro.
They have also confirmed that they will be addressing the battery issue too.
I appreciate the fact that they are local and they also keep track of the threads.

VB still should address the loose MP and Pong issue.
As a countermeasue, I've added a rubber wrap that keeps the MP and Pong snug and it aint popping off.
I did this a while back and I now with a heaviear Gong adapter, something like this would definitely prevent accidents from occuring.
Please note that I'm not blocking the venting holes:

Very nice Sativape!
Almost afraid to ask, but what did you use?

 

[Sativape]

Very nice Sativape!
Almost afraid to ask, but what did you use?

@ BarnBoy

Hahah nice!

I used a thick high temp rubber glove that are readily available.

I cut the thumb part off in an angle to accomodate the air vents.

Then I clipped small opening by the thumb tip.

The shape molds to the MP and Pong perfectly.

 

[Dreamerr]

All the new people I have brought this up numerous times about the plastic mp/pong being changed to glass since the PN came out which was way before the pnp. It is first being addressed now as they said they couldn't repeat it in there testing. I guess they don't vape as much as I do as it only takes me a few weeks to break on down.

I was the ORIGINAL person that came up with the glass but at least you are all trying to mod it now. I hope that the @Engineering actually gets testers for the new stuff that can actually pick it apart to any issues. If I was a tester on the original PN that would have been my first comment. I think all that I was aware of was reviewers and none of them said anything about the plastic not being good but then again they didn't run enough sessions to know that. I do know it was asked if it was safe and we got a yes. Take that as you like. The only complain IIRC was the looseness.

The battery replacement was also brought up early on in the PN thread and months later still not answered.

I just hope my PN lasts more then a year as I am not hopeful for a reasonable replacement. Remember shipping, replacement cost may be quit a bit of money. I agree that a replaceable battery would be better for us but that isn't always a companies wants or needs.

I will be very sad when my PN dies but by then a new vape that I might like better will be there waiting for me. It is still my fav on the go vape.

 

[UnderMist]

@TherealVaporblunt @Engineering Let us know with your feedback on our thoughts. We would really like to engage in active conversation.​

 

[PureVapr]

As I can replicate the PonG issue in just a handful of bullets with what would be considered normal use, it does make me wonder what kind of testing was done. In a completely non-sarcastic and a nice-guy kinda way lets look at how companies in other industries test their products:
Toasters for example are tested at their highest temperatures over several repeated cycles. Of course they are, it's a product that deals with food and everything has to be safe.
Cars are designed with safety in mind, every part is stress tested, as well as the final product.

People need to demand the same level of testing and quality control for their vaporisers as you would a toaster, otherwise what's the point? Once expectations are raised the manufacturers will need to respond, the consumer drives the industry not the other way around.

The purpose of testing in general terms, is to actually try to break the item just by using it as a consumer would. That wouldn't have been very difficult with the Pinnacle Pro, which is why I am struggling to understand it.

On a lighter note, I will be purchasing the Baker soon which goes to show I haven't washed my hands with the company, and always happy to get involved with proper testing for any future units, you can be sure I will be thorough

 

[EmDeemo]

I hope that the @Engineering actually gets testers for the new stuff that can actually pick it apart to any issues. If I was a tester on the original PN that would have been my first comment.

Considering this has come up a number of times already, it seems madness not to get the proposed solution tested in the field, especially considering VB themselves dont seem to be able to recreate the problem (which I just cant fathom with so many, me included, having the same issue). The Baker is being beta tested in the field, the new Pn/PnP PonG/GonG should be too really, its just as important for its users.

@Engineering Dreamerr has nudged my brain in to gear... The one question I didnt get answered - I was asking about a black GonG/PonG collar not for cosmetic reasons but because I thought I'd read that it was only the black PonG's that were rated for higher temps? Can you please confirm which plastic it is thats being used to house the glass? If its not the high temp plastic, surely thats just asking for the problem to re-occur, when this issue needs a complete solution. Whether the vapor is going near the plastic or not, if the plastic still breaks down due to heat, you're still going to get complaints. Full testing really would save you guys more hassle (and more negative comments on here), but if you guys cant recreate the problem where you are, how can we be sure the new GonG has been tested thoroughly enough?

From a business stand point, not resolving this issue once and for all seems like a hell of a risk to take.

As I can replicate the PonG issue in just a handful of bullets with what would be considered normal use, it does make me wonder what kind of testing was done. In a completely non-sarcastic and a nice-guy kinda way lets look at how companies in other industries test their products:
Toasters for example are tested at their highest temperatures over several repeated cycles. Of course they are, it's a product that deals with food and everything has to be safe.
Cars are designed with safety in mind, every part is stress tested, as well as the final product.

People need to demand the same level of testing and quality control for their vaporisers as you would a toaster, otherwise what's the point? Once expectations are raised the manufacturers will need to respond, the consumer drives the industry not the other way around.

The purpose of testing in general terms, is to actually try to break the item just by using it as a consumer would. That wouldn't have been very difficult with the Pinnacle Pro, which is why I am struggling to understand it.

On a lighter note, I will be purchasing the Baker soon which goes to show I haven't washed my hands with the company, and always happy to get involved with proper testing for any future units, you can be sure I will be thorough

It wasnt until I looked at my PnP purchase date that I realised just how quickly the PonG had deterorated. It lasted about two weeks at most.

I'm sure you've seen that the Baker uses a PonG btw? I really like the idea of The Baker and have it on my list of potentials but the PonG on The Baker does have me wondering why glass hasnt been asked about or discussed (maybe it has but I'm pretty sure I'm up to date in the Baker thread)?

 

[Dreamerr]

@emmdeemo , from the pic we were showing with the pong modified from @Engineering , it looks like it will still melt/creep but won't be in the air path. This will still cause you to have to buy a new one when it won't attach anymore or gets to gummed up to clean. It might still collect resin in my guessing. I mean I end up with resin on my lips so it does go everywhere.

As far as I recall there is zero difference between the black and clear pong besides looks. When they first came out with the thicker one from comments like black would be nice cause it would match and be stealthier they made the new ones back.

 

[EmDeemo]

@emmdeemo , from the pic we were showing with the pong modified from @Engineering , it looks like it will still melt/creep but won't be in the air path. This will still cause you to have to buy a new one when it won't attach anymore or gets to gummed up to clean. It might still collect resin in my guessing. I mean I end up with resin on my lips so it does go everywhere.

Hmm...

As far as I recall there is zero difference between the black and clear pong besides looks. When they first came out with the thicker one from comments like black would be nice cause it would match and be stealthier they made the new ones back.

I thought there was a different plastic used at some stage, some sort of switch to the higher rated PES plastic for the PnP? My memory is well rubbish tho, I should do more searching/reading/remembering and less posting

 

[Dreamerr]

The plastic was the same IIRC just thicker. They said the plastic was rated above the temps we are using this was in the PN thread so the high was I belive like 390 maybe. I only use low and they claim that was 370 which I think is more like 377 but close enough. That is my temp comfy level so I am all good.

 

[stickstones]

iirc, the original clear mouthpiece was for the original PN. These were melting and getting cloudy on occasion, so they switched to black. I think right after that they started using the hi temp stuff which was discernible by the thicker ring of plastic at the bottom of the screen. I think only this latest one has been distributed with the PNP.

How'd I do, experts?

 

[Dreamerr]

If they changed the plastic for the pnp, I guess it wasn't good enough since it is still doing the same thing. Changing it to black was so you couldn't see the fog and for stealth and smoothness of look. So I guess that is my expert view.

 

[EmDeemo]

iirc, the original clear mouthpiece was for the original PN. These were melting and getting cloudy on occasion, so they switched to black. I think right after that they started using the hi temp stuff which was discernible by the thicker ring of plastic at the bottom of the screen. I think only this latest one has been distributed with the PNP.

How'd I do, experts?

Seems about right

From going over a few old posts, it looks like the OG Pn used PC plastic for the PonG, and the PnP uses higher temp rated PES plastic. Still reading old posts to double check...

 

[Sativape]

@ Engineering
@ TherealVaporblunt

Please also consider a Gong with a female adapter too.

Alot of mini bubblers and oil rigs only come equipped with male ends.

The female gong will help keep a low profile on a mini bubbler without the use of female to female adapter.

Would it also be possible to use black borosilicate glass?

This would keep the PNP very discreet along with the black pong.

@ BLAZING OG
WB to this thread.
The PNP with the glass stem and the bubbler makes an awesome combination.
I've been going straight to 4.
Thanks for the inspiration for my glass stem mod and opening my eye to using water.

 

[Herr_Dampf]

Well, first day with my PNP. Loaded up my bullet holder and went my way. I gave the regular mouthpiece with tip another chance, to no avail. Taste was still there, started to fume on 2 (empty), no intention to go higher or try again. For the rest of the day the PonG was used (and removed instantly after 8 minutes of upright use, as was the bullet). Very good results. Shared it with a few combuster friends on 3 and they were quite impressed. So far no visible detoriation of the PonG. Taste is nice (really can't say more on that before my Solo arrives, comparing it to a desktop unit is pointless).
Verdict (so far): Good buy, everything went better than expectet (except for...yeah). It's a nice, ecig sized and looking device that produces propper taste and clouds.

Also, I really need to get an 18/14 reduction piece so I can mess with all those vapor tamer goodies I got. That tamer hose adapter would make a nice mouthpiece on top of the PonG.

 

[Dreamerr]

PN used PES plastic as well, at least that is what we were told.

 

[Kaptan]

PN used PES plastic as well, at least that is what we were told.

No, it was definitely PC. PnP uses PES.

 

[Dreamerr]

I don't think my memory is that bad and since I don't know plastics I would have no way of remembering that. I am fairly sure that we were told the plastic in the pn was pes now if that was just the body I don't know it might have been. In that case my broken pongs/mp were replaced with known mp/pongs with issues. I guess I should be having these replaced as well but doubt that will happen.

 

[TherealVaporblunt]

Hi guys sorry for the delay. As engineering said we one hundred percent standby our scientific opinion that the materials that we provide are well within the proper Temperatures to be used safely. I suppose I would advise anyone who has any concerns whatsoever about using vaporizers and plastics together to just not buy our product. I definitely do not want to come off as condescending, what I'm saying is if you have concerns about plastic and the temperatures in reality you shouldn't buy a plastic vaporizer.

Every single one of our vaporizers uses plastic. Engineering designed an impromptu glass piece, but in reality we have been talking about having that as an option for like six months. I know I haven't posted in a few weeks but that has more to do with the cannabis cup and the release of the baker then my contributions on the glass pong solution. I think I have a track record of keeping it real, and my real advices is if you have any concerns whatsoever maybe you should consider an all glass airpath vape option. We manufacture affordable vaporizers that work well for what they are, which is plastic bodied well-engineered vaporizers that are safe to use at the temperatures provided.

Thanks, I'll try to be more active but I have a really busy schedule right now.

 

[mickeanker]

I can easily collect plenty more reclaim in that thumbnail!


And getting a bit ahead of myself... Are you guys considering producing any variants, maybe an 18mm connection for instance? Would that be just too big and unwieldy?

Maybe a Water Glass Mouthpiece would be great !!!!

Would current owners be able to get this mouth piece as part of the warranty?

Or a Fidelised Price for owners ! We dont want to spend a lot of extra cash to get it ..
I personnaly woudn't pay more than 30 dols + shipping = max 50 dols..
And u got the Perfect Tool..

 

[PureVapr]

We manufacture affordable vaporizers that work well for what they are, which is plastic bodied well-engineered vaporizers that are safe to use at the temperatures provided.

They're not, they break. See thread.

 

[mickeanker]

@arf777 , we are trying to bypass the plastic not use it in the path hence going inside not the outside of the pong or removing it all together. I have been working on this for a long time and have given up till now that it has come back up.

EDIT: Now I see I forgot the direct connect pic lol. All glass cept for the pn itself.

THIS IS IT !

 

[CarolKing]

They're not, they break. See thread.

You've made your point already.