jdiesel
New Member
Did you get any liquid, iso or otherwise, down the draw tube?
Yeah I cleaned it with iso like the cleaning video says.
Did you get any liquid, iso or otherwise, down the draw tube?
Was it a soaked pipe cleaner (or w/e you used)? It sounds like you just got too much liquid where few should have been.Yeah I cleaned it with iso like the cleaning video says.
Was it a soaked pipe cleaner (or w/e you used)? It sounds like you just got too much liquid where few should have been.
I bought my Pax at a shop here in Vancouver but for warranty reasons they told me to say I bought it in Seattle at it's sister store.
Please let the forum know how this goes. It's my understanding that Ploom will not ship new or warranty replacements internationally. I don't think saying I bought it in "Seattle" and then drove home to BC will make any difference in your claim.
If warranty service through Ploom fails, I would suggest getting the shop were you bought it to give you a replacement and let them deal with the sister store in Seattle to recover their unit.
Does anyone have any comment to my post on the last page? I am still unsure as the preformance of my Pax has been quite iffy.
Does the herb you use matter? Do some herbs vape better than others?
It has a 10 year warranty, get it replaced. I had issues with mine and they replaced it. No issues since. Problem solved.Hey Guys,
I just bought a pax and so far it has caused me nothing but troubles. When the product is working, it is a top notch piece of innovative technology but when it isn't working it is just a headache to deal with.
So far my problem has been with trying to use the device and after 2-3 minutes of the unit on it will flash a yellowish-greenish light a few times and shutdown...
The problem is also occurring when I go to charge the device as well. It will remain orange on the dock for 1-2 minutes and then flash yellowish-greenish and shutdown in a similar fashion.
Here are video examples of what I am talking about:
Device shutting down while heating-
Device shutting down while charging-
I'm very discouraged because I have had this device for less than 48 hours and already running into some seemingly large problems. I have cleaned the device 3 times since I've gotten it by following the method from Ploom's online video. I have only been able to vape 2-3 uninterrupted sessions before this problem started happening and now it seems to be happening more frequent and earlier in the heating cycle.
I have contacted Ploom and expect a reply on Monday but I'm very unimpressed with this product so far.
-James
Vancouver, BC
Does anyone have any comment to my post on the last page? I am still unsure as the preformance of my Pax has been quite iffy.
Does the herb you use matter? Do some herbs vape better than others?
Have t heard anything about that. Where'd the rumor come from?I heard rumor that the pax is dropping in price. Any truth to this? Trying to get a source , but no confirmation on the pax site
For the most part, if you don't clean often and thoroughly the temp light issue will plague the Pax.
Really? The cleaning helps because the temp light issue and stuck mouthpiece are caused by resin from vaping. Turns out it is sticky.........................................................
but how does cleaning it solve this problem?
What he said.Really? The cleaning helps because the temp light issue and stuck mouthpiece are caused by resin from vaping. Turns out it is sticky.
Really? The cleaning helps because the temp light issue and stuck mouthpiece are caused by resin from vaping. Turns out it is sticky.
Okay so its unbelievable what a finer grind will do.
Will the Pax shut off if you pull too hard? I used it in a group and after this kid hit it, it turned purple (heating) and the next time I got it, it had turned off and wouldn't turn on.
Then I just used it three times in a row. I am obliterated and it never shut off or gave me any issues.
Should I consider using the warranty or keep going?
It appears to be fine now.