tranceporter
The Cloud Conductor
My Pax came today! I have it in my truck with me at work, but I can't open it until I get home later. Gonna be a long day!
I hear you! It'll be worth it at the end of day. Ask me how i know!
My Pax came today! I have it in my truck with me at work, but I can't open it until I get home later. Gonna be a long day!
A few hours ago Planet Vape sent me this message:
"We have some disappointing news regarding the PAX. You are correct, currently the chargers supplied with the PAX only accept 110 -120 volts and this is why PAX sales will be limited to Canada and the USA only.
"We have had to change our website to reflect that we can sell only within Canada. We love that you chose PlanetVape for your PAX order and would really like to sell you the PAX, but at this time we are only allowed to sell in Canada.
"Good news is that PAX will soon have a charger capable of higher voltages, not sure if it will work in Australia though.
"We hate to ever say this to a customer, but it looks like we will have to cancel your order and refund your money, please let us know if this is okay with you."
PV always replied to my emails promptly. As far as I'm concerned, they did their best, and if I lived in Canada, I'd buy a PAX from them.
My message to lucky PAX owners: Spare a thought please, for us underprivileged Aussies and Kiwis down-under.
A few hours ago Planet Vape sent me this message:
"We have some disappointing news regarding the PAX. You are correct, currently the chargers supplied with the PAX only accept 110 -120 volts and this is why PAX sales will be limited to Canada and the USA only.
"We have had to change our website to reflect that we can sell only within Canada. We love that you chose PlanetVape for your PAX order and would really like to sell you the PAX, but at this time we are only allowed to sell in Canada.
"Good news is that PAX will soon have a charger capable of higher voltages, not sure if it will work in Australia though.
"We hate to ever say this to a customer, but it looks like we will have to cancel your order and refund your money, please let us know if this is okay with you."
PV always replied to my emails promptly. As far as I'm concerned, they did their best, and if I lived in Canada, I'd buy a PAX from them.
My message to lucky PAX owners: Spare a thought please, for us underprivileged Aussies and Kiwis down-under.
sucks aye surley it cant be that hard to sus something out can we not just get a adapter or something like that? And the nz voltage is 240 so would that just mean it would just take longer to charge or someshit? I dont really know much about that shit haha
I still have an open question about charging. Can one just leave the PAX in the charger indefinitely or does it have to by cycled?
I still have an open question about charging. Can one just leave the PAX in the charger indefinitely or does it have to by cycled?
Do you actually keep it plugged in all the time? If the Ploom PAX people are monitoring this thread, it would be nice to know their recommendation.
Pax can be charged at any state, full, empty, in between. Just toss it on the charger and you’re fine. Ploom has smart-charge technology – the battery is managed by the intelligence of the device. Just plug and forget it.
Jesse:Hello,Just had a quick question and was wondering if I could get a solid yes/no. Is leaving the Pax on the charger when not in use advised? So for multiple days at a time. Just want to make sure I am not going to roast the battery!
Loompa:Hi Jesse. Thank you for contacting the Ploom customer support chat.
Loompa:You can leave your Pax on the charger. The device has built-in software that monitors the battery. Essentially, it knows how to take care of itself.
Jesse:Excellent thanks for the info!
Loompa:No problem. Can I help you with anything else while you're on the line?
Jesse:nope that was all! Have a great day!
Loompa:Thanks! You too
This is from their Q&A section on the website:
That being said I would like a concrete yes/no on just leaving it on the charger.
edit:
Just spoke with the customer service duder through their online chat here's the transcript:
So looks like were good to go to leave them on the base station per Ploom.
While I'm happy that you got an official response, I feel I should let you know that the posts made earlier about leaving lithium batteries fully charged is FACT. It has to do with the chemistry in the battery, not the charging circuit in the device.