ipax
Active Member
Try using internet explorer or firefox. Its a longstanding chrome issue that chat doesn't work. Its not a hybrid its a chat.I contacted Ploom via their weird chat feature (more like hybrid email not chat btw) and they just told me to clean it with ISO, no mention of any lube. The guy said to clean it around the spring area which I really havent seen or noticed. Ill try those suggestions, thanks guys.
When I first got my pax I also let my mouthpiece soak. But I don't really think the soaking does any good. I left a resin covered screen in the iso for 24 hours and it didn't help the resin come off at all. Friction + ISO. Just to save you some time