Vitolo
Vaporist
NO......... should I simply consider it a goner and reclaim what's left inside of it?
at least heat the oil down to bottom... put it on a battery and try it out!
NO......... should I simply consider it a goner and reclaim what's left inside of it?
It tastes a little funky but it hits!!
My OPHOS just split/ripped in half while trying to take the silicone cap off the cart. I am beside myself. This thing was bought less than 2 months ago. WTF!
In 2 pieces. The cart is still attached to the piece with the button and on the second piece the wiring is exposed with the black foam sticking out of the end. Like the part that holds the battery to the button lost its solder or whatever holds it together.Are you saying the cart got separated from the OPHOS ,
stripping the threadings ?
or
the OPHOS in 2 ?
In 2 pieces. The cart is still attached to the piece with the button and on the second piece the wiring is exposed with the black foam sticking out of the end. Like the part that holds the battery to the button lost its solder or whatever holds it together.
I also hit up delta9vapes about an order I made that included defective carts and haven't heard back. I'm assuming that's just cuz I emailed them about that last week and there has been a holiday
In 2 pieces. The cart is still attached to the piece with the button and on the second piece the wiring is exposed with the black foam sticking out of the end. Like the part that holds the battery to the button lost its solder or whatever holds it together.
Email is not the right way to report troubles/get replies. You should 'open a ticket' on the D9 web site. It will then be tracked and responded to in a timely manner. Random emails don't make it into the data base it seems?
I've heard of this, carrying it assembled in your pants pocket?
I'm sure it's covered but you'll be without for a bit. My advice is to carry it in a shirt pocket instead or dismount the cart for transport. That's what I usually do, not only is it more compact that way, but putting the cart and top in a 'doob tube' keeps it clean and smell free.
OF
Thanks I actually did open a ticket but itlmentioning that here was me being dramatic because of the issue with my pen. I opened the ticket on the 3rd so I'm sure it will be handled. I work in support so I totally understand. I've already gotten an email from d9v so I am feeling good and taken care of. I will definitely do as you say when I get my pen back and keep a tube handy.
I just double checked everything and i am so sorry. I send a mesage regarding my order number not a ticket. I just went and corrected my mistake. Ticket 1469501. Totally my mistake. You guys are great. Seriously best customer service I've had in quite a while. I feel sillyCan you give me the ticket number it should have been handled by now. Could but an issue with your email or our repos we might be in your junk/spam folder.
I just double checked everything and i am so sorry. I send a mesage regarding my order number not a ticket. I just went and corrected my mistake. Ticket 1469501. Totally my mistake. You guys are great. Seriously best customer service I've had in quite a while. I feel silly
HELP! I'm having trouble with my Omicron v2. I bought it about a month ago. Loaded it up with a gram of wax. And everything was going beautiful. It was so amazing that I NEVER want to go back to burning weed again. After what seemed like an eternity of hitting and getting vapor the clouds eventually started to die down. I figured I must have hit the last of my wax. I bought another gram and loaded it into the same cart (I'm not sure if that was a good idea or not...) Immediately I noticed that the cart wasn't heating up like it used to before. I double checked that my battery was fully charged. It was. I cleaned the connection between the cart and the piece with the blue light. It still didn't heat up. The blue light comes on solid then blinks after 7 seconds or so, just like when it was working. But the cart doesn't get warm at all, and there is not vapor. So....I thought I must have a dead cart. I bought a new 2.4 cart and salvaged the wax out of the old cart and loaded it into the new one. BUT I STILL HAVE THE SAME PROBLEM. Solid blue light. fully charged battery. but the cart isn't heating up at all. Any thoughts?
Thanks for the ticket tip! I just filed one.no heat at all? man thats a super bummer. ive had an issue with a bad cart but in my case it was just blinking and not even letting me hold the button down. At least you invested in a great company. I have gotten nothing but great info and help from those working with and for THC Scientific. I hope your experience is the same. Good thing your unit has a lifetime warranty i believe. Go to their website and click the button on the upper right to file a ticket. http://www.livehelpnow.net/lhn/TicketsVisitor.aspx?lhnid=8939
Thanks for the ticket tip! I just filed one.
Nope for sure its v.2V2 doesn't start blinking after 7 seconds.. methinks that was only the v1...
Nope for sure its v.2
7 seconds was just a guess. I timed it. It's actually 10 seconds.
Yikes. I think I'll pass on that suggestion.After some consideration, I'm about to suggest another (kind of scary) test to try. Short circuit the empty connector with your car keys, a paper clip or something metal. When you press the button you should get immediate rapid flashes (the signal for shorted cart).....but since I think the connector is broken, no such short, no such flashes?
This is not a good test to go randomly doing, not all vapes have short circuit protection, not all of them work all the time.... Last thing we need is to be adding more problems.
OF