Me neither. I provided 3 viable options to be contacted and am told, "No problems...good luck with your endeavors."
That raises the question if they ever even looked at it like they stated, is another story and left for interpretation of the reader.
What I did was criticize the fact that I did try to provide a constructive solution to the request, and it was answered in this way. Surely it's strange to be asked to provide your name, phone number, and email. What else, social security number and address? And even if, privacy concerns are a legitimate objection, a rep should be able to handle this actively, not respond in this way.
The new information was that I was approached via PM, which I simply documented here transparently, shared my opinion, and that's it. This is simply constructively documenting the proceedings, as mentioned in the rules you outlined.
Please clarify if I misunderstand. After all, I am looking for a response from the manufacturer, as I am concerned about my health due to the offgassing of possibly toxic vapors caused by this device.