Compare what specs? Apple doesn't release information on their hardware, because they know people will assume since its newer and an Apple product it must be better than the older version and more importantly better than anything made by anyone else.
Also, lol at customer service.
"What? Your old phone got better reception? You're holding your new one wrong."
"Oh? Your photos have a blue tint since upgrading your iPhone? You're photo...ing wrong."
"You want a bigger screen? No you don't. We know whats best for you. I mean... how could you fit a bigger phone in your skinny jeans?"
As for build quality, there are plenty of alternatives which offer equal or better fit and finish. I find that avenue of discussion to be a complete wash.
But I digress.
I suppose if all you do is type out screenplays at Starbucks or edit photos/movies, then a Mac is fine. Want a competent workstation, gaming rig, video encoding beast, folding rig, or e-currency mining setup (just to name a few specific applications) you need to join the PC master race.