Right on I hope to have mine this week then!
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MadHeaters Shipping Thread
- Thread starter cybrguy
- Start date
Fearless Disaster
Well-Known Member
i have to say i have noticed a lot of chaos in international shipping lately. i have had 2 packages from france sitting in transit status for like a week and they magically appeared yesterday and today. i got an update on my tempest 2 and its says 14 days from now though its already in the usa. i bet it shows up randomly next week without notice too. Bless the USPS, seems they are so strapped just delivering everything that maybe there's no time for some of the admin stuff 
ChasinTerps
New Member
I had this long response time by mh once too, but it was my fault. I kept replying to the same mail feed before i got an answer and this led to my conversation always go on top of mh inbox.
Since they answer bottom up obviously, i tricked myself with that.
May that be the case in your situation as well?
Did you try to contact the carrier? This helped in an equal situation. (In germany bzw too)
tashian
Well-Known Member
Yes, no reply from DPD.I had this long response time by mh once too, but it was my fault. I kept replying to the same mail feed before i got an answer and this led to my conversation always go on top of mh inbox.
Since they answer bottom up obviously, i tricked myself with that.
May that be the case in your situation as well?
Did you try to contact the carrier? This helped in an equal situation. (In germany bzw too)
ChasinTerps
New Member
I just reached them via phone. After fighting with the bots
jaanky
Active Member
UPS is delivering to USPS, so maybe that means it was delivered to USPS and they haven't scanned it yet. USPS is the one bringing it to you, and if they have a backlog that would explain the delay.
Edit: just looked at my UPS link and it did update when USPS delivered it :/
mr.blue
Well-Known Member
Once it was handed over to USPS from UPS MI, did UPS MI mark it as delivered? Wondering if it’s just with USPS and they will take care of it or if I need to start looking into where exactly UPS MI delivered it to
jaanky
Active Member
“Shipment Received, Package Acceptance Pending” is what I saw. How long has yours been in transit?
This Mortal Meatsack
New Member
P99** shipped 5/24, touched down in New York on 5/28, and is now out for delivery in Washington state this morning. Not a bad turnaround at all. I’m unfortunately prepared to have it sent back to MadHeaters if any sort of fee is to be collected, but it seems unlikely at this point given other people here not experiencing that issue.
Edit: Being delivered by USPS of course. I fee like I am taking crazy pills when reading about how much confusion there is about the UPS vs. USPS delivery. It’s the same thing as any MadHeaters order delivered to the US in the past. Some of ya really gotta up your critical thinking skills
Edit: Being delivered by USPS of course. I fee like I am taking crazy pills when reading about how much confusion there is about the UPS vs. USPS delivery. It’s the same thing as any MadHeaters order delivered to the US in the past. Some of ya really gotta up your critical thinking skills
1029x - no notification today. IIRC Brenyo said there were QC issues with a particular part, and that if there's no shipping email by today, it's bc the part needs replacing with a goal ship date of 6/8. Looks like I'm in that group.
I'm strangely relieved knowing my T2 is getting expert inspection and service
I continue to
and will close this tab for now - see you all next week!
I'm strangely relieved knowing my T2 is getting expert inspection and service
I continue to
and will close this tab for now - see you all next week!VapinBassist
Member
So, Order 103xxx. Given I didn't get a shipping notice today, I assume I'm waiting till after the 9th before it ships now?
VapinBassist
Member
Same boat, man. Sucks, but trying to maintain my zen too!!1029x - no notification today. IIRC Brenyo said there were QC issues with a particular part, and that if there's no shipping email by today, it's bc the part needs replacing with a goal ship date of 6/8. Looks like I'm in that group.
I'm strangely relieved knowing my T2 is getting expert inspection and service
I continue to
SmokeySimon
New Member
1027X: No notification received today either. I suppose we'll have to wait until next Monday and hope that the new stock arrives without any quality control issues. I hope the extra goodies are worth the wait 
forgot to add rubis in my order.
forgot to add rubis in my order.
now that ive received mine, i decided to recap my shipping experience in case it helps anyone else.
5/22: Shipped from the UK to GA, USA
5/23: Handed to UK airline
5/28: Arrived in NY Customs
5/29: Cleared Customs
5/30: Arrived at Bensenville, IL USPS Facility
5/31: Arrived at Atlanta, GA UPS Facility (UPS Mail Innovations Expedited)
6/2: Delivered by USPS
-No tracking updates on any of the websites (DPD, Asendia, UPS, USPS) after 5/31. Even after delivery. Nothing says it was delivered but a USPS package showed up on my doorstep this evening.
So, since I saw that above with someone else too, I advise to check your mail at least twice a day, regardless of the tracking, especially if you see that its in your city.
Also, again, UPS Mail Innovations is a service partner that USPS also uses. What usually happens is that UPS will do most of the transit until it hits your city. Its then handed off to your local post office for USPS to deliver. However, due to all the extra tracking numbers associated, I do believe the tracking isn’t the best. Hence why we are seeing deliveries with no updates.
Lastly, to disagree with recent comments, this delivery did not mimic past MH orders. This is probably my 4th delivery from MH directly and I’ve never seen it go through UPS MI before. Usually its DPD UK -> USPS.
Thats all, hope this helps someone.
5/22: Shipped from the UK to GA, USA
5/23: Handed to UK airline
5/28: Arrived in NY Customs
5/29: Cleared Customs
5/30: Arrived at Bensenville, IL USPS Facility
5/31: Arrived at Atlanta, GA UPS Facility (UPS Mail Innovations Expedited)
6/2: Delivered by USPS
-No tracking updates on any of the websites (DPD, Asendia, UPS, USPS) after 5/31. Even after delivery. Nothing says it was delivered but a USPS package showed up on my doorstep this evening.
So, since I saw that above with someone else too, I advise to check your mail at least twice a day, regardless of the tracking, especially if you see that its in your city.
Also, again, UPS Mail Innovations is a service partner that USPS also uses. What usually happens is that UPS will do most of the transit until it hits your city. Its then handed off to your local post office for USPS to deliver. However, due to all the extra tracking numbers associated, I do believe the tracking isn’t the best. Hence why we are seeing deliveries with no updates.
Lastly, to disagree with recent comments, this delivery did not mimic past MH orders. This is probably my 4th delivery from MH directly and I’ve never seen it go through UPS MI before. Usually its DPD UK -> USPS.
Thats all, hope this helps someone.
cuckF0mbustion
Active Member
I fee like I am taking crazy pills when reading about how much confusion there is about the UPS vs. USPS delivery. It’s the same thing as any MadHeaters order delivered to the US in the past. Some of ya really gotta up your critical thinking skills
Not everybody has ordered from Mad Heaters before. Not only that but if you think that you just knew how it would work off the top of your head then you're either lying or you don't even know what you don't know. Everybody was confused about it until fairly recently and the vast majority of people have never heard of UPS Mail Innovations
I think it used to be UPS smartpost as well... Out of the i think 5 orders I have had, maybe one other linked to UPS in any way shape or form. Three of them went straight to USPS once they cleared customs and one took 7 days in customs. All took on average 10 days except the one that stalled which took 2 weeks on the dot to Midwestern US.
There is definitely enough variance to warrant discussion because that is part of the fun and the literal point of this thread lol. I would argue critical thinking skills are required because it's so goddamn confusing to track DPD with any satisfying granularity and feels like solving a puzzle when you locate more info lol. I also found track.asendia.com to be the only page that gave me the UPS tracking number when it took a couple days for that to appear in others like Parcelsapp. Funny enough, that page never returned results for any previous shipment.
I feel like without people getting to discuss it like I did and apparently am doing now this would be a boring ass thread tbh
cuckF0mbustion
Active Member
Here's my final shipping update on my order to the US for people trying to get an idea for how long it takes:
5-23 My order, number 9876, was shipped.
5-26 It hit the US which is when the UPS website started tracking it.
5-26 It cleared customs in New York.
6-2 It was dropped off to USPS.
6-3 It was delivered.
Like everyone else, no tariff or fees involved
5-23 My order, number 9876, was shipped.
5-26 It hit the US which is when the UPS website started tracking it.
5-26 It cleared customs in New York.
6-2 It was dropped off to USPS.
6-3 It was delivered.
Like everyone else, no tariff or fees involved
zatonic
Well-Known Member
Same. Showing delivered on tracking too? I think UPS considers it delivered when they're done with it unfortunately instead of saying transferred to USPS
BuboBuboBubo
Member
Just got my notice for 1026x. Was hoping mine would get shipped after the QC parts came in. I'm not in a rush and would have appreciated any extra goodies that were thrown in since it's not much longer to wait. Oh well, hopefully mine shows up without any issues