It is definitely not a noob-friendly product. Not currently, and not by far. My negative experience with the Cloud was both due to a lack of education on my part, and a lack of educating on VXL's part. I have spoken with the CEO of VXL personally and explained to him that they absolutely cannot expect every Cloud customer to read 500 pages of posts to educate themselves on the product. They need to redact a proper manual and include it with every cloud, and make that documentation available on their website. I know for a fact they are working on it right now, so this is good.
My current setup (Solo+Bubbler) was half the price, literally, and is completely dummy-proof. IF anything were to break, it would be the GoNg adapter, which costs 20$ to replace. If the bamboo on the Cloud breaks, VXL charges 150$ (it's not covered under warranty) plus you have to pay shipping to them. That's about 180$ PLUS a five to six weeks downtime. Six weeks is the turnaround time for repairs right now.
For the amount of money involved (in my case, 650$ + 103$ duties I will never see again + 30$ to ship back to VXL I also will never see again) I really don't think noob users like you and I should even touch the Cloud. But it's not marketed as such as you say, it's marketed as being super friendly.
And let me reiterate that I was extremely gentle with my Cloud. Extremely. I was also a 3+ Extreme-Q user, so it's not like I was a total nub.
TLDR version: Cloud is a great idea, execution however is imperfect right now, so I file it as a "pro hobbyist" kind of vape.
OP, are you French by any chance? Chui Québécois.