From what I can see... I'd still use it. You've recorded it, send it to Lev. I've vouched seeing it. Also... unless you're swinging it around from the stemless, or balancing a truck on there... I can't see it getting worse. Plus... that area's braced.
The cracking is at the stemless joint, since people don't know exactly what we're talking about. I have dropped mine, kicked it over and even did a kick over, hockey shot across the bathroom floor, with that bubbler. Not even a scratch. So, it is uncommon for cracking.
The problem with glass is, when did it happen? From your version, it happened while in your hands. As a owner of the piece, I kind of feel like (if you treat your things better than me.
)...
"wtf, I didn't do anything wrong". But, how do you prove that? The glass guy is sitting there, going...
"yeah right!" What if you are lying (I am not implying, suggesting, asking, saying
any such thing)? Then he gets burned.
That's why I think the mods/admin really like the stuff taken care of behind the scenes. Lev's a cool guy. He may straight up say,
"Sorry, nothing I can do". But I guarantee if you're not being pushy, or a jerk... maybe the two of you can work it out.
I'm working on this insane concept with my therapist. Reality Conflict Resolution. It talks about resolving disputes with a WIN/WIN. I think he's nuts. He swears it works. Maybe try working towards something like that.