Iolite Troubleshoot:
Unfortunately as the iolite is a butane device it will have problems with the cold.
If the temperature is close to or below freezing (as it is now) the iolite will need to be warmed to room/body temperature before ignition. However when hot and running it will function correctly.
I realise you have vented/refilled the iolite already, however, here are our up to date instructions for this process which may differ from yours.
Please follow the following troubleshooting below to vent and refill the iolite.
Also please use a new can of butane for this procedure. (Please note this may need to be done at least twice)
1. Please make sure to read the warning on the back of your can of butane before proceeding with the following instructions.
2. Move to a well ventilated area, outside is best.
3. Make sure the unit is off. Turn the unit upside down and point away from your body. Make sure your face is not in the path of the released gas.
4. Using the small end of the handtool (if you have the newer hand tool it will be too large to use, in this case use the lid of a biro or something that will fit but not damage the valve), depress the gas valve and let all the gas dispel ensuring to keep hands clear of liquid gas spraying from the valve, this may take up to or more than 1 minute, it will be empty when you can no longer hear a hiss.
5. Please do not use a nearly empty can of butane fuel as this may cause problems with the functioning of the iolite.
6. Hold the iolite in one hand with the gas valve at the top.
7. With your other hand hold the butane can upside down.
8. Position the butane can at an angle and offer it to the filling valve then move the can perpendicular to the filling valve ensuring a good seal.
9. Press down gently but firmly (excessive spray back is a sign that either the butane can has not created a proper seal or the gas tank may already be full).
10. When the iolite is full, there will be visible spray back of fuel from the valve.
11. Leave the iolite to stand for at least 5 minutes (always do this after refuelling).
12. Turn the iolite on. Don't try to ignite it.
13. Leave it to run for about 15 minutes.
14. Repeat the above steps.
15. Press the igniter in a firm and sharp manner (you may need to do this up to 3 times for ignition to occur).
16. The red glow may not appear for a few seconds after ignition.
Below are some usage/refilling tips.
The following are tips for using the iolite:
1. Grind your herb relatively fine.
2. Loosely pack the bowl to 3 quarters full, if you pack it too tight this will impede the function of the iolite as there will be less air flow and the heat will not circulate as well.
3. Turn the iolite on and wait for the initial cycle to complete, around 45 seconds to a minute, the red light will disappear.
4. You may now inhale from the iolite, if you want a larger initial hit then leave the iolite to 'cook' the herb for a further minute or 2.
5. To inhale properly; This is not like a cigarette, the vapour must be drawn directly into the lungs, also sucking hard and quick on the mouthpiece will not work correctly, a gentle approach is required to gain the best from the iolite. Take a long, slow, gentle inhale straight into the lung, try not to suck in any air apart from through the mouthpiece, then hold it for a comfortable period of time, exhale and draw on the iolite again until the herb is depleted.
6. The herb is depleted when it turns to a toasty brown colour throughout, some people also say it tastes like 'burnt popcorn'. This is a case of gaining experience and over time you will be able to judge correctly when the herb is depleted.
To refill the iolite with fuel properly:
1. Hold the iolite in one hand with the gas valve at the top.
2. With your other hand hold the butane can upside down.
3. Position the butane can at an angle and offer it to the filling valve then move the can perpendicular to the filling valve ensuring a good seal.
4. Press down gently but firmly (excessive spray back is a sign that either the butane can has not created a proper seal or the gas tank may already be full).
5. When the iolite is full, there will be visible spray back of fuel from the valve.
6. Leave the iolite to stand for at least 5 minutes (always do this after refuelling).
7. Turn the iolite on, the switch should be at 1.
8. Press the igniter in a firm and sharp manner (you may need to do this up to 3 times for ignition to occur).
9. The red glow may not appear for a few seconds after ignition.
