Hey, my name's mike (as you can probably tell) and I'm new to the forums. I recently purchased the iolite vaporizer from an online vendor in California. When I finally received my vaporizer I was excited, but my excitement was short lived. I assembled the vaporizer and quickly filled it with butane. I switched the on/off switch to 1 and waited... and waited... and waited... nothing. I thought I was doing something wrong, so I read the instructions again. Nothing I tried worked, so I started to shake the damn thing. After a little bit of shaking I got a faint bubbling sound. A little more shaking and I got a blast of butane for about 1 or 2 seconds. I figured, "Hey! I'm on to something here... maybe I just have to shake the shit out of the thing every time I want to use it!" After a little bit of shaking I was finally able to get it to light. Once lit, the vaporizer would start spurting out butane in short bursts. The short bursts eventually got faster and faster until the unit finally started working correctly, I think. So, shortly after my friends and I are puffing on the thing lo and behold the mouth piece snaps off. I didn't snap under pressure or anything, it just snapped off while I was hitting it. I figured, "Hey! They gave me an extra mouth piece, no big deal!" Well, the next day I refill the unit, switch it to on, and wait... and wait... and wait.. nothing. So I start shaking it again, but nothing's happening this time. This is where i started to get pissed off. Instead of shaking the unit, I've now been reduced to slapping the thing against the palm of my hand. Also, I thought it pertinent to note that while it's sitting there malfunctioning there's some sort of flap opening and closing inside (I know this because I can hear it banging around). Anyway, after 10 rounds with the thing I finally get it working again. I finally start to enjoy my sweet herb and guess what... the fucking mouthpiece breaks again. So now I'm really pissed, not only is it not working, but it's falling apart right in front of my eyes. Anyway, I decide enough is enough and I call the online vendor to return the unit as defective. The lady on the phone tells me she's never heard of any such problem and I must be using the wrong butane. So, I go to the store and buy up every brand of butane I can find. The brand of butane doesn't seem to make a difference, but I'm starting to think maybe I need to buy the special 4x brand or w/e they're selling on the internet. Before I go and blow a bunch of money on this special butane I want to know if maybe the butane delivery system is clogged or something? At first it sits there and sputters, then if I smack it hard enough it'll spit out a little bit. If I sit there and slap it repeatedly it will eventually be like ... pfft ... pfft ... pfft .. pft .. pft . pft .pft .pft .pft pfffffffffffffttttttttttttttt. lol, or something like that. I've vented the unit 20 times, so I know that's not the problem. Sound like a clogged valve or something? Bad butane maybe? Can I clean it? Should I send it back and tell them it's defective? (I really don't want to wait another 2 weeks to use something I payed ALOT of money for...)
So, in summary:
-Wont spit out butane unless I smack the hell out of it
-After smacking the hell out of it, it sputters, stutters and then spits before it works.
-Mouthpieces broke within 2 days of arrival
Any help is appreciated.. really bums me out when I spend 300usd to get something that's turning out to be a POS
Thanks,
(not yet angry, but starting to foam at the mouth)
Mike
---PS---
About the mouthpieces... the online vendor told me the mouthpieces aren't covered under the warranty and replacement pieces are $15usd PER PIECE. I read previously in the thread that some people just get a weak batch of mouthpieces, so if I get the super special butane I'll also get some mouthpieces and let you guys know how that works out.