Did you send a photo of your broke mouthpieces?I emailed iolite for the mouthpiece replacement before Christmas 2009, and I still haven't receive it. mad
IOLITE SUCKS BIG TIME!!!2c
Haven't tapped it (looks around nervously), but I gently shake it when it's heating. My sessions generally last a total of 8 ignitions, 3 times a day. So, at ~4 shakes per ignition, thats 72 shakes/day, or about 7000 shakes since I've purchased it. And yes, it does seem to help get the herb more evenly toasted. So it will stand up to gentle shaking.ioguy said:Is the Io-lite built solid enough to tap it/shake it lightly to mix up the herb?
BTW, did someone say they heat it up... then fill the bowl?
Doesn't it get to hot to open?
Thanks
I haven't seen Hornby's studies. Don't even know who he is. However, I have owned and used over a dozen different vaporizers and can assure you that the iolite vaporizes and delivers THC. If it didn't, I think I would have noticed, since I've owned one since they hit the market. Don't recall anyone else complaining that the iolite just doesn't get them high either, assuming they have experience with vapor.Sorry if this has already been answered, but after seeing Dr. Hornby's studies I am curious as to what is going on with the iolite, is the 374F temperature enough to effectively remove the thc from the herb for proper inhalation?
I was just hoping for some clarification , you said you just bought your Iolite new , did it come with totally plastic stems , or do the stems have metal threads , would love some input on the new generation stems ?kingrandom said:So, I read about 25 pages of this thread before I decided to get my iolite. I bought it, and I loved it. There were some quirks and some things that I had to figure out, but it was worth it.
So, that was 2 weeks ago. A couple of days ago, I was unscrewing the metal threaded piece from the herb chamber, and the threads separated from the mouthpiece. they now are stuck in the herb chamber, with the vaporize unusable.
I tried emailing their support, but have yet to hear anything. I would call, but I can't really afford to call Ireland.
The store I purchased it from won't take it back (of course), and they don't have spare parts.
So, any suggestions besides buying replacement parts myself (I just bought it 2 weeks ago, I shouldn't have to spend more money this soon).
Also, thanks for the forum, definitely helped me in my decision. Sorry this is my first post, I wish it would have been something else, but I am a little steamed.
Thanks for your answers guys. I hope my patience will pay. Keep on spreading The Good Word here !Derf said:I think its that it is just a small company.
I emailed them in december right before they went on break, and they got back to me in january with a direct replacement of the plastic stems (no email reply to my original).
I assume that wheels are turning behind the scene, you just can tell.
Having the same problem to contact your support department... May i use this mail to figure it out ?Ciarn@O&B said:Hi, Im sorry to hear you are having problems contacting our support dept. Can you email me at sales@my-iolite.com and I will have you sorted out asap.kingrandom said:So, I read about 25 pages of this thread before I decided to get my iolite. I bought it, and I loved it. There were some quirks and some things that I had to figure out, but it was worth it.
So, that was 2 weeks ago. A couple of days ago, I was unscrewing the metal threaded piece from the herb chamber, and the threads separated from the mouthpiece. they now are stuck in the herb chamber, with the vaporize unusable.
I tried emailing their support, but have yet to hear anything. I would call, but I can't really afford to call Ireland.
The store I purchased it from won't take it back (of course), and they don't have spare parts.
So, any suggestions besides buying replacement parts myself (I just bought it 2 weeks ago, I shouldn't have to spend more money this soon).
Also, thanks for the forum, definitely helped me in my decision. Sorry this is my first post, I wish it would have been something else, but I am a little steamed.
mine had the new metal threaded stem, but it is metal attached to plastic - the plastic broke away from the metal.Samsquanch said:I was just hoping for some clarification , you said you just bought your Iolite new , did it come with totally plastic stems , or do the stems have metal threads , would love some input on the new generation stems ?
Thanks! I am glad I read this forum, and knew you guys were on here before I bought it!Ciarn@O&B said:Hi, Im sorry to hear you are having problems contacting our support dept. Can you email me at sales@my-iolite.com and I will have you sorted out asap.