So here's an update already.. got an email from IoLite saying they are shipping me two new mouthpieces, which they seem much more confident than myself that these two will not melt/break... They gave me a bit of info on the breakage, which I'm sure you all already know, but I'll pass along the information...
"This is a known defect with a bad batch of mouthpieces that were erroneously released from the factory, the problem issue has been solved and we do not anticipate any more problems regarding breakage.
The stem was changed from a turned design to a moulded design to increase its strength, as moulded parts are inherently stronger than their turned counterparts. Unfortunately the company that made our mould tool and ran off the first batch of mouthpieces made a mistake in both the face of the tool and the moulding process. We were not informed of this and the parts passed our internal QA as they did not break with a stress test. After investigation it came to light that not only was there a fault with the mould tool but because of the way they had been moulded and cooled, the plastic of the components had changed on a molecular level, making them prone to degradation over a short period of time due to contact with heat. All these issues are now resolved and the mouthpieces are performing as expected. For reference, the mouthpieces are made from Ultem 1000, which is an FDA food contact approved plastic made by General Electric in the US. It is both tough and has excellent thermo resistant properties and has also been used in both the ISS, the motor industry and the health sector."
So far I have had a good experience with their customer service, but we'll see what happens.. I also followed a couple reccomendations above and ordered the old turned mouthpieces off of ebay (well they say they're turned... [no x at the bottom of threads like on mine]. It's always nice to pay more for shipping to get these things overnighted than you do for the item itself lol) so this'll be 3melted+2replaced+3ebayed = 8 mouthpieces for one device haha.
I'll repeat I'm still happy with the portability and quality of the device itself... the stem issue is really a pain, but it's still the most convenient vape I've owned without sacrificing any quality of what really matters in the end.. the hit.
I get good clouds if I wait a couple cycles in between hits... I don't see too much effect in preheating the bowl before I load the chamber... I just load it, turn it on, and once the first heating cycle turns off you can smell "the niceness". I take that flavor hit and let it sit a couple minutes. The 2-ring w/ normal screen mod is a must..
You just have to get used to using this vape. When I first bought it, I was used to putting a vapir on medium, sticking a tube down my throat, and hacking up a lung.. this isn't what you're going to get with this vape.. if you like visible smoke instead of just clear vapor, let it sit.. there's no air flowing through the chamber to decrease any amount of thc / canniboid you'll get from the hit.. I am not exactly the patient type so I'll sit 2 maybe 3 cycles (please don't ask how much time that is as if I'm waiting for cycles, I'm already baked..)
We'll see if I get 1 good mouthpiece out of the 8