yep i would say the same if i have a vaporizer at home waiting for me to vape it any time...but instead i have been vapeless for 2 monhts now that i am waiting for the xp. + i think that costumer service is a big part of the product and after all thats what this forum is about, commencing and discussing about vaporization products...u cant always be sweet to the company and talking honey about the products...if the products has problems imho they should be said openly... if that upsets you u can skip the bitching post and not even read them...and if by reasonable post u mean post that are kissing manufacturers or sellers ears then i am sorry but not everyone is willing to do so...
No one said anything about costumer service.. it isn't pharmacor's fault you are vapeless. You knew that release dates are not accurate and usally subjected to delays so, deal with it.
In my book, the only thing Pharmacor or PV did wrong was not reply your email, but i don't know if its too much work on their hands or incompetence.
I could not care less if someone is kissing ass or kicking it, or their ears for that matter. In the last page, if i skipped every post about complaints i would skip the whole page almost so i don't think everyone should be entitled to repeat the same things others did or repeat the same thing they wrote over and over again.. hence my previous post.
Comment on it once, and comment once again when you have the issue solved. I had a big problem with customs this past month and i didn't clutter any thread with my whining.. i mentioned it and moved on to more interesting and readable stuff.
EDIT: Also, this was not directed at you precisely. Your post was just my trigger, nothing personal against you man.