Dont go overboard with information.
Titanium Herb Nail + Coil Kit
*ONLY COMPATIBLE WITH 20MM COILS* Transform your E-nail into a true convection herb vaporizer. The Titanium Herb Nail Flower Nail utilizes convection for vaporization which is the most ideal heating method for flower. Convection vaporization heats the air which in turn heats your flower rather...highfivevape.com
Opals are NOT an appropriate gemstone for a ball vape housing. They’re sometimes used in terp slurpers and spinners, but even then, they lack the ideal thermal properties.
Ruby is known to be stable at upwards of 2,000F, but Opal is barely stable past 300F. The silica-water matrix that the opal is composed of will basically lose its bond as the stone dehydrates and off-gasses the water. They’ll also expand/crack/shatter.
Yep, at some point, they realised the opals are a disaster and removed them as an ordering option.
Well i havent read the link as i do not have registration ,but knowing the level at reddit ,i think there is some mistake here between natural opal stones and glass opal.w ,which is just colored quartz terp pearl. Someone was too fucking high and got paranoid before doing actual research IMO.If i have to guess the fault ,it is dirty metal or dirt on the pearls that smelled like ass upon heatup.Yikes! Sounds like this was only an issue for early buyers who chose opal, though. Still hugely irresponsible of highfive.
onlygayontuesgay said:
Also looks like that's not the only report, https://www.reddit.com/r/vaporents/comments/18wuubx
There is not much there in either thread beyond claiming they tasted awful, like the worst they'd ever tasted even combusting, and that they were stuck together in the chamber and difficult to get out. Almost all of the following comments come from non owners, so not much useful beyond the OP's, but I counted 3 owners claiming theirs were fine. One of those users followed up though and said they found "shattered" opals upon opening. Another claimed they shattered during the initial self cleaning before they even used it and found claims of the same in other threads. The usual reddit back and forth from all the "experts" otherwise.Well i havent read the link as i do not have registration ,but knowing the level at reddit ,i think there is some mistake here between natural opal stones and glass opal.w ,which is just colored quartz terp pearl. Someone was too fucking high and got paranoid before doing actual research IMO.If i have to guess the fault ,it is dirty metal or dirt on the pearls that smelled like ass upon heatup.
Ya I experienced similar on both accounts. Granted, mine was ordered during the holidays, so I was forgiving and unconcerned, but I did notice it was noted as "shipped" with a tracking number sent to me 5 days before USPS actually got it in their hands.I've purchased a Titanium Herb Nail and E-banger from them. The products I finally received work well, however the issues trying to deal with this company should be noted. I've placed two orders with them so far and live less than 40 miles from where they ship. Both orders I received tracking info within a couple of days but orders weren't taken to USPS for several days after that, meaning orders that you may assume will come in a timely manner probably won't.
On my second order with them for accessories, I was shorted one of my items. The receipt had everything printed as shipped and then hand written on the packing slip, they crossed out one of the items in pen and hand wrote "Out of Stock Refund". No refund was given by them for the item that wasn't shipped. I waited a few days and checked my credit card statement for the refund and it's not there. They have no phone number and I'm not looking forward to trying to deal with this. Not Cool High Five!!!!!!
On my original order they lied to me about my package being lost. USPS info said package not received from the tracking number they gave me and High Five said it was dropped off and maintained that lie for over a week. They said that USPS would do a lost package search and then they'd refund me or reship. While waiting I added to my order which was then reshipped a week later via USPS with the exact same tracking number as originally. I know they lied about USPS losing the package because they never had an update accepting it and tracking/shipping labels can't be re-used. While my product is ok, I can't accept the way this company does business and will be removing their info from my vape signature so I don't lead others to have a similar experience.Ya I experienced similar on both accounts. Granted, mine was ordered during the holidays, so I was forgiving and unconcerned, but I did notice it was noted as "shipped" with a tracking number sent to me 5 days before USPS actually got it in their hands.
The "out of stock refunded" is something I'm trying to deal with now through email and their response time is 2-3 business days atm. It was the Universal Coil Adapter I was shorted too, which was a pretty important aspect of the purchase. It was marked as in stock and shipped in all their correspondence, so I also only found out from the packing slip when it arrived.
When I asked them about the shattering opals, they said very matter of fact that it's because users are running it above their recommended max temp of 700F. I replied with a picture of mine that shattered at 630F, but no response to that yet.
In hindsight, I wish I would have gone with something else, because getting rubies and the universal coil adapter elsewhere has proven costly, adding over $100 cdn to the cost, but at least the product itself works well and I don't feel entirely ripped off. And to their credit, they did offer to ship 6mm SIC balls at no cost when I initially asked about the shattering opal reports, but those don't sound like a great match either and I'd already ordered the rubies. I suggested they refund me the base cost of the Opals when sold separately and/or some shipping costs instead.
At full price, I don't recommend this kit. The 50% off sale was representative of its true value compared to the competition imo, especially considering the proprietary coil connection and need for an adapter that is now unavailable anywhere until further notice.
Just as an fyi to anyone buying this and looking to sub in rubies. You will need around 150 3mm rubies to fill the head, so don't under order and only grab 100 like I did.
Wow. That's brutal. Aligns with them trying to lie to me about the opals though I guess..On my original order they lied to me about my package being lost. USPS info said package not received from the tracking number they gave me and High Five said it was dropped off and maintained that lie for over a week. They said that USPS would do a lost package search and then they'd refund me or reship. While waiting I added to my order which was then reshipped a week later via USPS with the exact same tracking number as originally. I know they lied about USPS losing the package because they never had an update accepting it and tracking/shipping labels can't be re-used. While my product is ok, I can't accept the way this company does business and will be removing their info from my vape signature so I don't lead others to have a similar experience.
PS: Don't do a bunch of back and forth with them, call your credit card company and dispute the charge. Let's banks know they're suspect.
I wanted to update this post with some new information. Several weeks after I reached out to High Five about the refund, I got a refund out of the blue from High Five for the full amount of both the non-shipped item and the broken item. They never did respond to my original email about the issue, but not only did they refund the issue, but they also shipped me the missing part from my order along with a replacement for the broken piece. This was nice of them to do. I do hope they get better at responses to customers and preventing issues, but I do have to say I've now been using their E-Nail for flower and concentrate for months and it's never let me down. It heats quick, does a great job with both.On my original order they lied to me about my package being lost. USPS info said package not received from the tracking number they gave me and High Five said it was dropped off and maintained that lie for over a week. They said that USPS would do a lost package search and then they'd refund me or reship. While waiting I added to my order which was then reshipped a week later via USPS with the exact same tracking number as originally. I know they lied about USPS losing the package because they never had an update accepting it and tracking/shipping labels can't be re-used. While my product is ok, I can't accept the way this company does business and will be removing their info from my vape signature so I don't lead others to have a similar experience.
PS: Don't do a bunch of back and forth with them, call your credit card company and dispute the charge. Let's banks know they're suspect.